Disagreement between the Ford App and the car on OTA update availability

[sunkid]

My Ford App has been telling me since December that the 3.6.1 update has been scheduled. My car, however, thinks it is up-to-date (I am not sure how to check which version it is on). I have automatic updates configured (daily @ 1:00 am) and I have connected my car to my home WiFi.

What am I missing?

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[sunkid]

OK, so today I checked the car again for updates before getting on my way to work. All up to date, it said. Not even 5 minutes on the road later, the ”upload ready to install” icon showed up and when I got to work, I was able to have it install 3.6.1.

After waiting for months and finally posting here only for it to happen the next day can’t possibly be a coincidence (of course it can, but I don’t believe it is). So thank you, Ford employees monitoring these forums and making things happen (I actually know from first-hand experience that they do!). You are very much appreciated!!

 

[ChuckA]

OK, so today I checked the car again for updates before getting on my way to work. All up to date, it said. Not even 5 minutes on the road later, the ”upload ready to install” icon showed up and when I got to work, I was able to have it install 3.6.1.

After waiting for months and finally posting here only for it to happen the next day can’t possibly be a coincidence (of course it can, but I don’t believe it is). So thank you, Ford employees monitoring these forums and making things happen (I actually know from first-hand experience that they do!). You are very much appreciated!!

It’s a happy coincidence. Ford doesn’t know who you are and definitely are not that responsive.

 

[sunkid]

It’s a happy coincidence. Ford doesn’t know who you are and definitely are not that responsive.

They have my VIN so they definitely know who I am. And it has happened to me before, only that time we communicated directly first.

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