Ecall Error Message

Jonno21

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Looked in the search but couldn't find anything relevant other the original eCall fix on the initial batch of cars. When starting I got a message about non functioning eCall and to contact the dealer for service. I noticed that the ecall button was glowing bright red through the cover on the ceiling console.

I switched on and off a couple of times and the message went away and the light was not glowing bright red. Anyone else had this? I'm loathe to take it in when it can't be replicated. (Should have took pictures of the message and light but hindsight is a wonderful thing)
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Wonky_Donkey

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This is a known error that happens. There is a service bulletin for it :)

Let me dig out the bulletinā€¦
 

Wonky_Donkey

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Ford Mustang Mach-E Ecall Error Message SSM 50565 - eCall System malfunction messge in display
 
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Jonno21

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Thanks Tony. I'll contact the dealer with something else to look at. Honestly, I've never had a new car in my life with so many warranty issues in the first 6 months. (I still love driving it though).
 

Wonky_Donkey

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It happened on mine too - I pressed ok on the alert - and Iā€™ve not had it again since.

I checked the logs like a dealer would and it had cleared itself down.

So while Iā€™m not saying donā€™t get it checked, I am saying donā€™t worry about it too much :)
 

Logal727

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Huh, Iā€™ve never read about this one
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