Error when trying to access "Connected Services" on both Ford App and Web

LikeAGFeld

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I've been getting this error for the last few days anytime that I try to access "Connected Services" from the Ford App or Web. Anyone else having this issue?

Ford Mustang Mach-E Error when trying to access "Connected Services" on both Ford App and Web 1683917007180
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azerik

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Happens from time to time. Mine was because of Chrome (Brave browser as well). I was able to use Safari. Or someone pushed a site update that broke and they're trying to figure out how to fix that. There's a ton of actual talking going on when you go to do that tab. It talks to the car and Ford. Mine did it for about 2 weeks.
 

Jimrpa

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Got slammed with 10 messages about Plug and Charge on Saturday. They said either:
Plug & Charge is no longer active on this vehicle. Please contact a FordGuide for assistance.
or
Please contact a FordGuide for assistance.
I can't connect to "Connected Services", either through the Ford App (iPhone) or by logging into my account on Ford.Com (Safari).
Any ideas anyone?
 

macchiaz-o

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Got slammed with 10 messages about Plug and Charge on Saturday. They said either:
or
I can't connect to "Connected Services", either through the Ford App (iPhone) or by logging into my account on Ford.Com (Safari).
Any ideas anyone?
It may be down again. This is what I see for connected services in the Android app.

Ford Mustang Mach-E Error when trying to access "Connected Services" on both Ford App and Web Screenshot_20230514-202526
 

Jimrpa

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Well, it must still be down this morning. I still can’t get into connected services. I’ve tried logging out of and back into the app.
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