First time: electrify america and plug and charge not working

mu5e

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I am setting up the charging for the first time for my 2023 GT.
I activated BLueOval in FordPass app, added a credit card. I assume it activated Plug and Charge for me as well, based on what I read.
Inside of the car it was saying "charge station fault, MME stopped charging due to external issue". But it has never actually started charging.

What am I doing wrong?
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Phil-Springs

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I am setting up the charging for the first time for my 2023 GT.
I activated BLueOval in FordPass app, added a credit card. I assume it activated Plug and Charge for me as well, based on what I read.
Inside of the car it was saying "charge station fault, MME stopped charging due to external issue". But it has never actually started charging.

What am I doing wrong?
Did you enable it in the app?
 

RickMachE

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Don't assume. You have to enable Plug and Charge in the app.
 

Tim_C

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mu5e

mu5e

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Yes that is where you enable it. Good luck. Ford pass is inconsistent and it may take the backend a day or so recognize you have the payment method entered.
Yeah, that one errors out on me.
So now I have enabled BlueOval with payment setup, but Plug and Charge is not on. How can I use Blue Oval I'm that case?
 

Phil-Springs

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Yeah, that one errors out on me.
So now I have enabled BlueOval with payment setup, but Plug and Charge is not on. How can I use Blue Oval I'm that case?
Go to the map in the app. Select charging . Find the charger you are at and activate it on the app. You’ll see the station respond and then you plug in.
 
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Just Lurking

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I just activated the BlueOval subscription today, and it auto-enrolled me into plug&charge, and sent me a notification confirming as much. Time will tell whether this setting "sticks." YMMV!
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