First time: electrify america and plug and charge not working

mu5e

Well-Known Member
Joined
Sep 1, 2022
Threads
20
Messages
85
Reaction score
24
Location
Seattle
Vehicles
None
Country flag
I am setting up the charging for the first time for my 2023 GT.
I activated BLueOval in FordPass app, added a credit card. I assume it activated Plug and Charge for me as well, based on what I read.
Inside of the car it was saying "charge station fault, MME stopped charging due to external issue". But it has never actually started charging.

What am I doing wrong?
Sponsored

 

Phil-Springs

Well-Known Member
First Name
Phil
Joined
Dec 29, 2021
Threads
7
Messages
377
Reaction score
388
Location
Colorado Springs
Vehicles
Mach E CA RT1 AWD Extended DMG 2022
Country flag
I am setting up the charging for the first time for my 2023 GT.
I activated BLueOval in FordPass app, added a credit card. I assume it activated Plug and Charge for me as well, based on what I read.
Inside of the car it was saying "charge station fault, MME stopped charging due to external issue". But it has never actually started charging.

What am I doing wrong?
Did you enable it in the app?
 

RickMachE

Well-Known Member
Joined
Jul 1, 2021
Threads
200
Messages
13,135
Reaction score
17,856
Location
SE MI
Vehicles
2022 Mach-E Premium 4X, 2022 Lightning Lariat
Country flag
Don't assume. You have to enable Plug and Charge in the app.
 

Tim_C

Well-Known Member
First Name
Tim
Joined
Jun 24, 2020
Threads
3
Messages
106
Reaction score
222
Location
USA
Vehicles
Mach-E FE GB
Country flag


OP
OP
mu5e

mu5e

Well-Known Member
Joined
Sep 1, 2022
Threads
20
Messages
85
Reaction score
24
Location
Seattle
Vehicles
None
Country flag
Yes that is where you enable it. Good luck. Ford pass is inconsistent and it may take the backend a day or so recognize you have the payment method entered.
Yeah, that one errors out on me.
So now I have enabled BlueOval with payment setup, but Plug and Charge is not on. How can I use Blue Oval I'm that case?
 

Phil-Springs

Well-Known Member
First Name
Phil
Joined
Dec 29, 2021
Threads
7
Messages
377
Reaction score
388
Location
Colorado Springs
Vehicles
Mach E CA RT1 AWD Extended DMG 2022
Country flag
Yeah, that one errors out on me.
So now I have enabled BlueOval with payment setup, but Plug and Charge is not on. How can I use Blue Oval I'm that case?
Go to the map in the app. Select charging . Find the charger you are at and activate it on the app. You’ll see the station respond and then you plug in.
 
Last edited:

Just Lurking

Well-Known Member
First Name
Paul
Joined
Dec 31, 2022
Threads
3
Messages
412
Reaction score
367
Location
Washington
Vehicles
2022 Mach-E GT
Country flag
I just activated the BlueOval subscription today, and it auto-enrolled me into plug&charge, and sent me a notification confirming as much. Time will tell whether this setting "sticks." YMMV!
Sponsored

 
 




Top