timbop
Well-Known Member
- First Name
- Tim
- Joined
- Jan 3, 2020
- Threads
- 63
- Messages
- 6,729
- Reaction score
- 13,758
- Location
- New Jersey
- Vehicles
- Solar powered 2021 MME ER RWD & 2022 Corsair PHEV
- Occupation
- Software Engineer
I have no doubt that if you ran a company whose ability to produce a product was cut in half - along with the corresponding profits - you would absolutely start cutting checks for 4 to 8 hour's labor to the dealers to install updates and minor bug fixes. After all you managed to just meet the revised expectations of half the sales you originally projected and budgeted for, but hey if those folks can't play tic-tac-toe their lives are in danger. And of course you would also eat the cost of 8 hours' labor to install a $600 optional software package that most of the cars which don't have it didn't prepay for anyway.I get their OTA process sucks, that is clear to everyone, but there is a solution. Let me take my car to the dealer and let the dealer flash it for me, just like it's installed on the new cars coming off the factory floor.
They even sent me an email a while ago telling me it was coming soon.
They won't do this for one simple reason, $$$, they need to protect those billions they made, some of which was made by promising something they are now delaying from Summer to Q1 2022, which based on Ford's track record isn't a sure bet.
Let me take it to the dealer and get it installed like any other TSB under my warranty.
Yep, that's the right way to run a company for sure.
Sponsored