- Jul 1, 2021
- Reaction score
- SE MI
- Mach-E Premium 4X, Fusion Energi (for sale), F-150
You assume cause and effect, i.e. they gave you free charging as a thank you. In my experience, that never happens, the free session is due to the charger having issues. I have used my credit card for 2 EA sessions where nothing else worked. Got charged $50, then reversed $50, but never charged for the session. Incompe, not reward.So Ford is doing what I already do at every charger. If it is broken or misbehaving I report it.
Even if it is a charger I am not using. Try to make it better for future users.
Yesterday EA have me a free charing session because I helped them troubleshoot a station beside the one I was using. The next charging stop I had was 50 kWh for $0.00.