bellyer
Well-Known Member
- Joined
- Jun 25, 2020
- Threads
- 55
- Messages
- 423
- Reaction score
- 606
- Location
- Chicago
- Vehicles
- '21 MME FE & '23 F-150 Lightning Lariat ER
- Thread starter
- #1
So, after my long-running recent thread about the bumpy ride that I have experienced with my MME AWD ER First Edition (no need to rehash that particular topic here), I got a call from someone with Ford corporate's Parts & Service team who informed me that he was asked by the team at the plant in Mexico to give me a call and talk through the particular issue that I have been facing with the bumpy ride. They were apparently read the information from that thread and were able to figure out how I was from seeing mention of the dealership that I bought from and then figuring out that I was one of two purchasers of a Mach E from that dealership.
Since I am on vacation out of state with my MME, I still have not had a chance to get the car in to have it looked at by my dealer's service department, but I am really happy to know the Ford is reviewing information on these threads and actually taking some action based on feedback here. Whether or not the issue gets fixed, who knows, but I am hopeful that they will be able to figure something out and I am pleased that they are taking steps to investigate the issue at the plant and corporate levels.
Since I am on vacation out of state with my MME, I still have not had a chance to get the car in to have it looked at by my dealer's service department, but I am really happy to know the Ford is reviewing information on these threads and actually taking some action based on feedback here. Whether or not the issue gets fixed, who knows, but I am hopeful that they will be able to figure something out and I am pleased that they are taking steps to investigate the issue at the plant and corporate levels.
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