Ford Pass (and Ford) says update successful, Car still has old update listed.

Lynsey

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So I posted before about my car not having the option to even schedule updates (only had the car since Oct). But today I got a notice on my Ford Pass app it said that the update to 3.5.3 was successful. I jumped in the car all excited.... No update check mark. Software still says 3.5.2 in the car. I did a module reset and then the little update check mark came up and said update successful. But when I check the software it still says 3.5.2. I checked and I do have the new games that are stated to come with 3.5.3....So WTF? I called Ford and they said to take it to the dealer. They said they can look at it next week, but it will take a few days. Has this happened to anyone else?
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Aulander

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It happened to me in a previous OTA version, it was a bug that did not update the version description. Anyway if you have the new features the update was successful.
 
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Lynsey

Lynsey

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Looks like it fixed itself. Yesterday I got 3.5.3.3. Got the check and it shows the appropriate version. Still can't schedule updates, but I'm not that worried since the updates are going through. Yay! Love that I have youtube now. Worked fine with my phones hotspot. I use my car as my break room at work, so youtube will be a welcomed feature. Can't wait for Netflix, hopefully.
 

Mach-Lee

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Looks like it fixed itself. Yesterday I got 3.5.3.3. Got the check and it shows the appropriate version. Still can't schedule updates, but I'm not that worried since the updates are going through. Yay! Love that I have youtube now. Worked fine with my phones hotspot. I use my car as my break room at work, so youtube will be a welcomed feature. Can't wait for Netflix, hopefully.
Do a SYNC reboot, that will fix most of your issues.
 
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Lynsey

Lynsey

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Do a SYNC reboot, that will fix most of your issues.
Yeah, I did it the other day. Still no way to schedule updates. I know others have had the same issue. But at least it's updating!
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