Ford Pass App 3.19.0 crashes

dml105

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Looks like they will put it back in for 3.19.1. but us iPhone folks don’t have that yet.
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shadowsjc

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3.19.1 - fordpass is not available on android.
I mean it's updated but Fordpass keeps saying unavailable.
Try clearing the cache for the app

On your phone, click settings, then apps, then Fordpass, the storage. Then click "clear cache " on the bottom of the screen. Also while on that screen, double check that the app was upgraded to 3.19.1. Sometimes the download for the update might start but not finish completely.

If that doesn't work, try restarting your phone and check fordpass again
 

AllenXS

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Try clearing the cache for the app

On your phone, click settings, then apps, then Fordpass, the storage. Then click "clear cache " on the bottom of the screen. Also while on that screen, double check that the app was upgraded to 3.19.1. Sometimes the download for the update might start but not finish completely.

If that doesn't work, try restarting your phone and check fordpass again
Thanks. Keep forgetting about the cache. Much smootber now like my mach-e.
 

prius2pony

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Looks like they will put it back in for 3.19.1. but us iPhone folks don’t have that yet.
I did a search for the FordPass iOS app, and see that 3.19.1 became available last night. I’m going to try it

BCD27C11-1E34-4EA1-B98C-AB7D8458C615.jpeg
 

prius2pony

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I did a search for the FordPass iOS app, and see that 3.19.1 became available last night. I’m going to try it

Ford Mustang Mach-E Ford Pass App 3.19.0 crashes BCD27C11-1E34-4EA1-B98C-AB7D8458C615
Where would I expect to find current charging status? This next screenshot is iOS FordPass 3.19.1, and I’m sitting in the car charging at the dealer

37006662-2E9A-47BF-A993-65F1DEA12537.jpeg
 


eltonlin

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It should pop up on the bottom of the Ford pass app, and it says "details "
Nope. The charging status doesn't appear even on 3.19.1. I wish this wasn't broken, as I'm about to head off on a road trip and monitoring charge status remotely will be essential. Alas...
 

shadowsjc

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Nope. The charging status doesn't appear even on 3.19.1. I wish this wasn't broken, as I'm about to head off on a road trip and monitoring charge status remotely will be essential. Alas...
You should try deleting your car from the app and then readding it
 

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ChasingCoral

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3.19.1 just became available on my iPhone. I entered the App Store and searched for FordPass. The App Store acted like my version was up to date. However, when I clicked on the app name to open it, I now had an update available. That fixed the map issue.
 

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You should try deleting your car from the app and then readding it
Have you tested this and does it work?

I would require that I redo PaaK and other configs...Not sure I want to do that just yet.
 

shadowsjc

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Have you tested this and does it work?

I would require that I redo PaaK and other configs...Not sure I want to do that just yet.
I haven't tested it but if my car had all those issues and I'd already tried everything else above, deleting and readding would be my next step.

Do you not have the key fob with you? If not then wait until after your road trip
 
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wmaney

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3.19.1 just became available on my iPhone. I entered the App Store and searched for FordPass. The App Store acted like my version was up to date. However, when I clicked on the app name to open it, I now had an update available. That fixed the map issue.
 
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wmaney

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3.19.1 just became available on my iPhone. I entered the App Store and searched for FordPass. The App Store acted like my version was up to date. However, when I clicked on the app name to open it, I now had an update available. That fixed the map issue.
Same.
 

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3.19.1 on iOS installed, the map is back. Won't plug in for a few days to know if that's back or not.
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