Ford pass location feature no longer working.

[Briguy]

Yesterday when I attempted to pull up the location option in the Fordpass app on my Android phone I was greeted with this message:

When I press 'Accept' the app gets stuck on this message:

I have cleared cache on both my Fordpass app and Google maps app. and rebooted my phone but no bueno. Any ideas on what else to try?

 

[zvez]

Yesterday when I attempted to pull up the location option in the Fordpass app on my Android phone I was greeted with this message:

When I press 'Accept' the app gets stuck on this message:



I have cleared cache on both my Fordpass app and Google maps app. and rebooted my phone but no bueno. Any ideas on what else to try?

Does fordpass tell the accurate location of your car? Do you have fordpass 5.2 installed (it's droid correct?)

EDIT: I just noticed a new update for fordpass 5.3.2 (droid) have you installed that?

 

[Briguy]

Yes I had the latest version of the Android app installed. For one reason or another the location to feature randomly started working this morning. Not sure what changed but after an hour or two I went back in and things were working again.

 

[Snakebitten]

I show newer version on Android

 

[Buddhika]

I know it's frustrating. Download the previous version of the Ford Pass app, version 5.5. It works perfectly. Go to Google and search Ford Pass v5.5.apk. You may need to download an additional app to extract the file. I called Ford they know nothing. tell me to switch off and get out from the car and get in. Nothing works.

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