- First Name
- Jan 11, 2021
- Reaction score
- Premium Blue ER AWD
Agree. I checked the app this morning and was actually able to navigate between menus without having to watch the loading wheel 2 or 3 times. It just splashes on the screen and then shows me the info. That by itself might get me to try and visit the app more often.It seems like the entire app is more responsive. I used to get spinning circles whenever I switched pages, now it immediately shows me the page. I expect they are caching more data locally, or at least showing it faster than they did (ie not waiting for a failure of the car to respond).
The warning about old data is interesting - it sounds like some people are still seeing cached data which makes sense since the app (apparently) won't communicate with a sleeping car. For people seeing stale data, you may want to connect to the car via FordPass while it is still running or actively charging. Will be nice when that requirement goes away.
I for one am very happy with this update - the performance of the app previously had me very worried about Fords ability to deliver a good user experience. This update may not add features, but it focuses on the most important core elements of an Android app. Glad to see the devs concentrating the foundations and not just chasing features! Kudos to the dev team, I hope they can keep it up.
My iPhone is set to automatically update apps, so it was there already.For those on iOS - if you don't see the app in the updates, be sure to search for FordPass, and you should be able to update from the app page.
So far so good. Unfortunately, I can't check much because Marlin is still at the body shop.Do the iOS people dare upgrade?
My range shows just fine.Range no longer shows on my home page. Initially I got the message about showing old data because of sleeping but now no range or state of charge info on home page (and it no longer shows the latest update on the home page) and the vehicle page won’t update. In fact, it got worse—it was saying three hours ago until I pulled down to update and it changed to four hours ago. They seem to just keep fumbling along with Ford Pass. I sure hope they can make it work at some point and start doing better testing before they roll out updates. Update—I just force quit Ford Pass and reloaded and it agains showed the “old information because of sleep” message briefly and now again shows charge level and range. I started my car and turned it off but still get the “old information message.” Maybe this is one of the games people have been asking for?
Great! We no longer have the idiotic your car has reached 100% (of your target 80%).One thing that I noticed did change was when your car is done charging, the banner at the bottom of the home page says "Target Charge Reached" instead of "Charged to 100%". Before, it would charge to the percent you set it to (in my case 90%) and be done, but it would display that it charged to 100%... which you could argue it reached 100% of it's charge goal, but that was certainly confusing and better now.
YESSSSSS!!!! FORD FIXED SOMETHING IN FORDPASS!!!The phantom message notification has disappeared.
Latest is out for Android. No real description of improvements.
while I also want real update information, it's pretty unusual (not unheard of) for mobile app developers to send a notification to tell you each time there's a new version. imagine if every app on your phone did that!....and no 'push' notification to all FordPass subscribers, so I wonder how we would ever know it was available ?! Amazing to me that Ford has not taken the opportunity to start a monthly Newsletter to Mach-e owners to maintain the excitement, solicit feedback more directly than filtering thru clueless Dealerships, and give some SPECIFICS on updates as well as remaining open verified issues.
It might be time that Ford should hand this app off to a new team. The new team could be given a description of the intended features, a list of the ones believed to work correctly, and ask them to either fix or replace the app. The current team seems to be struggling. Fix Or Replace Dammit (FORD). At the moment, the app kind of reminds me of my 1957 Fix Or Repair Daily Ford.Sadly charge management remains a horribly broken disaster of a mess in the most recent iOS release.
First, it took me a couple forced closes and restarts to even get my plug in status on the home page.
When you click on “Details” you get this....
Note all the broken missing information. When you tap on Charge to 100% you just get a grey bar with a spinner for a few minutes until you get this.....
Sorry, FordPass isn’t responding.... haven’t seen that at least 100x before.
When I go to Vehicle > Manage EV > Manage Charging to change my preferred charge window and max charge, it take several minutes of “Loading.”
Did it work? Nope. When I go into the car to check the charge profile there, nothing has been changed.
Question: Do you think Ford knows all of this key functionality is still hopelessly broken?