FordPass app and Mach-E OTA updates not syncing

[benjamincorgi]

Hi everyone!

I have a 2021 Mustang Mach-E Select that I just bought used a few days ago, and I added it to the FordPass app, and it says I have a software update (3.6.1), but when I get to the car, it says my software is up to date.

I connected to wifi, and still no luck.

If you need anymore information to help, please feel free to ask me!!

App Screen:

Car Software Version:

 

[macchiaz-o]

Hi everyone!

I have a 2021 Mustang Mach-E Select that I just bought used a few days ago, and I added it to the FordPass app, and it says I have a software update (3.6.1), but when I get to the car, it says my software is up to date.

I connected to wifi, and still no luck.

If you need anymore information to help, please feel free to ask me!!

App Screen:

Car Software Version:

The notification in your FordPass is dated 2/1/2023. That is weird if you just got the vehicle a few days ago. Is it possible the update was installed while still in the prior owner's possession?

If you would like, you could post your VIN in this thread and a volunteer can see if your vehicle has a pending HVAC update.

https://www.macheforum.com/site/thr...are-willing-to-look-up-info-for-others.10230/

 

[ToRue]

The SYNC Version 22228 Rev. 539 suggest that your car got the 3.6.1 Update already.

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