FordPass keeps crashing - iOS

KennyCaphill

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Anyone else having issues on FordPass? It keeps crashing on me today. Was fine last night but now it won’t even come up on iOS even after I rebooted my phone.

 

rodhx

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I have not experienced crashes on iOS. I keep FordPass running all the time.
 

Elrand

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Was having issue this morning on android. Reinstalled and resetup to fix. Havent checked wifes phone
 

Polar

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I am having the same issue tonight - app will not completely launch.
Maybe tomorrow - at least I’m not going anywhere tonight.
 
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Ford Pass also never loaded and crashed for me on ios upon launching until I uninstalled and reinstalled the Ford Pass app. I too tried powering down and powering up my phone but that didn't help for me either.
 

JoeDimwit

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It’s really weird that so many people are having issues with such a well build app. /sarcasm

Ford needs to make the FordPass app more than just a pocket commercial for oil changes. They need to give us far better data on charging, battery status, and I wouldn’t mind being able to check the cars surroundings via the camera system either.
 

ajmartineau

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I've been having the incomplete launch problem for 2 days. PITA. I broke down tonight and pulled out the FOB. Tomorrow I'll give up and try to reinstall.
 
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Ran into the FordPass App (3.27.0) hanging on my iPhone XS (iOS 14.7.1) today. Deleting and reinstalling the App caused my previous PAAK, Backup PW, and Door Code to reset.

After creating a new PAAK, Backup PW, and Door Code, tried it out and everything seems to be working again.

All-in-all, I’d say it took about 30 minutes or so to do the setup again.
 

Calvin4000

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Fordpass 3.26.0 did the same twice, now 3.27.0 on my iPhone 12 Pro 14.7.1, I just cannot start it anymore... I got the Ford logo for 30 secs when I try to start Fordpass and then it crashes.. great

What about 'Exceptions' guys, where did you learn how to test and program safely... :(
 
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Bram12

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Anyone else having issues on FordPass? It keeps crashing on me today. Was fine last night but now it won’t even come up on iOS even after I rebooted my phone.
I had issues with PAAK yesterday, also using iOS. Repeatedly just hanging on app opening with Blue Oval showing and then app crashing. Eventually I turned off my WI-FI on the phone and just used cell and then app worked first time. Turned my WI-FI back on and problem seemed to have been solved.
 

Calvin4000

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Eventually I turned off my WI-FI on the phone and just used cell and then app worked first time. Turned my WI-FI back on and problem seemed to have been solved.
Interresting idea, thanks.... I tested it immediately... but it crashed right after the Blue Oval anyway.. :(
 

Timelessblur

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Everyone needs to start 1 star review laying out the issue.
5 days in unacceptable not to get a emergency fix up.

 

 
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