Has anyone gotten confirmation their Machdrop FE is in the order book yet?

[KAustin]

I think she thinks she is?

You should tell her she can drive your car when she lets you fly her jet. ?

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[jhalkias]

Dude-Ford really needs to throw me a bone here. We just pulled in to the driveway and my wife says “When are we getting that car?” And I said I should know more next week. And she says “Oh because I am parking my invisible jet in that spot right now and I am using that charger you installed two months ago to power it.” I can’t take any more of this...

The struggle is real for all of us. I don’t understand why she wasn’t as excited as me when I got my EVSE installed last week.

 

[agoldman]

The struggle is real for all of us. I don’t understand why she wasn’t as excited as me when I got my EVSE installed last week.

Yeah I has the same questions.. why do you need to have this installed in the middle of a pandemic three months early? uh uhh rebates, tax incentives, yeah that...

 

[Maric]

The MachDrop email address no longer seems to be active. Anyone else experience this? I had sent an email this am to [email protected] to see if all that was needed from the local dealer was received.

 

[highland58]

The MachDrop email address no longer seems to be active. Anyone else experience this? I had sent an email this am to [email protected] to see if all that was needed from the local dealer was received.

The group that did the MachDrop function were not Ford people, they were a temporary hire whose function was to gather info and facilitate that function and pass on the results to Ford. The caller ID for them said One Magnify (when Julie called me). For example https://onemagnify.com/work/ford-commercial-vehicle/ - their function is done now and they have moved on. Everything is supposed to happen through the dealer once the webdo orders are placed on the back end. Possibly a Ford Customer Experience Representative at 800-392-3673 may be able to help with this.

 

[agoldman]

The group that did the MachDrop function were not Ford people, they were a temporary hire whose function was to gather info and facilitate that function and pass on the results to Ford. The caller ID for them said One Magnify (when Julie called me). For example https://onemagnify.com/work/ford-commercial-vehicle/ - their function is done now and they have moved on. Everything is supposed to happen through the dealer once the webdo orders are placed on the back end. Possibly a Ford Customer Experience Representative at 800-392-3673 may be able to help with this.

And they were working from home..

 

[dbsb3233]

Still nothing yet. My dealer emailed me yesterday to say they've been checking WBDO daily. And I've been checking my Ford account daily just in case it magically shows up there.

Ford said by end of month, so hopefully they show up in the next few days.

 

[engnrng]

Still nothing yet. My dealer emailed me yesterday to say they've been checking WBDO daily. And I've been checking my Ford account daily just in case it magically shows up there.

Ford said by end of month, so hopefully they show up in the next few days.

On Sept 8, I received a confirmation email, and a promise to be notified when it is scheduled for Production. The order date is the date the dealer processed my conversion from reservation to order.

IT’S YOURS​

BRUCE’S CALIFORNIA RT. 1 MUSTANG MACH-E​ ORDER DATE 6/29/2020​ ORDER ID 4304​

 

[dbsb3233]

On Sept 8, I received a confirmation email, and a promise to be notified when it is scheduled for Production. The order date is the date the dealer processed my conversion from reservation to order.

​

​ ​ IT’S YOURS​

​

​ ​ BRUCE’S CALIFORNIA RT. 1 MUSTANG MACH-E​ ​ ORDER DATE 6/29/2020​ ORDER ID 4304​

Thanks, although that's a Rt. 1. In this thread we're just trying to track when anyone's First Editions ordered through the special Mach Drop program are getting entered into the order bank.

Glad that you got your Rt1 ordered though. ?

 

[timf]

I have not heard anything from my dealer, nor received any emails from Ford whatsoever, since signing my Mach Drop order. I'm not concerned, but it would be nice to get some acknowledgement that it's in the system.

 

[engnrng]

Thanks, although that's a Rt. 1. In this thread we're just trying to track when anyone's First Editions ordered through the special Mach Drop program are getting entered into the order bank.

Glad that you got your Rt1 ordered though. ?

Sure, though it seems a little strange that I got a Rt 1 notice, but FE people have not. I would have expected a similar FE confirmation email to mine followed up by some being notified that production has been scheduled. Well, at least it gives us all something to while away the time....!

 

[dbsb3233]

I have not heard anything from my dealer, nor received any emails from Ford whatsoever, since signing my Mach Drop order. I'm not concerned, but it would be nice to get some acknowledgement that it's in the system.

I resigned myself a week ago that it probably won't be until the 1st of Oct. If it's not in there by Friday (or at least Monday), I'll start getting a little concerned though.

 

[dbsb3233]

Sure, though it seems a little strange that I got a Rt 1 notice, but FE people have not. I would have expected a similar FE confirmation email to mine followed up by some being notified that production has been scheduled. Well, at least it gives us all something to while away the time....!

I think a number of FEs have been confirmed, but those are the ones ordered normally.

The Mach Drop program was a special program in late July, that followed a totally different process. Normally dealers enter orders into WBDO immediately, but these Mach Drop FEs couldn't do that. Ford was collecting those manually and is supposed to be entering them into WBDO in late-Sept.

 

[highland58]

I just got a second email about the price drop - the only difference is the subject line
Your 2021 Mustang Mach-E order (Updated order link)
It takes me to the my same Premium order with the same missing Key features and Additional features, the same undefinedKW and undefined HP

 

[dbsb3233]

I just got a second email about the price drop - the only difference is the subject line
Your 2021 Mustang Mach-E order (Updated order link)
It takes me to the my same Premium order with the same missing Key features and Additional features, the same undefinedKW and undefined HP

Got the same email, which only takes me to the original Premium order (which for me just continues to show "In Store Order" with almost nothing else). Same thing I get when simply logging into my Ford account and checking Reservations & Orders.

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