Help! My First Edition arrived at dealer damaged!

SnBGC

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It's the Carbonized Grey.

I'm checking to see if there is an available FE in the system locally where a customer walked away and didn't complete the sale.

I'd rather have an unblemished one if possible.
That ship has sailed for me. Stone in the windshield on day 3. :(
Waiting for a replacement windshield to be shipped. Dealer said it would be 6-8 days in transit.

20210227_144037.jpg


20210303_163417.jpg
 

shutterbug

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That ship has sailed for me. Stone in the windshield on day 3. :(
Waiting for a replacement windshield to be shipped. Dealer said it would be 6-8 days in transit.

Ford Mustang Mach-E Help! My First Edition arrived at dealer damaged! 20210303_163417


Ford Mustang Mach-E Help! My First Edition arrived at dealer damaged! 20210303_163417
I get one of these every 3 years or so. At least they don't have to paint match.
 
OP
OP
Beege

Beege

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Update:
I found another FE, same color, at another dealer. Original customer decided not to proceed with their order.

so I hustled down to the dealership. Took it for a test drive. Wow!!! So smooth. Incredible fast acceleration. Super quiet inside. No tone or sound coming from dash as others have mentioned. A/C tested nice and cold.

I’m very impressed. Ford did a great job.

Without hesitation I made arrangements to buy this vehicle from this dealer. Pricing as on sticker. Ended up being $200 less than original contract price.
And a nice bonus... the previous customer ordered the ceramic paint treatment. I did not. And since you can’t remove it, or at least not easily, the dealer included it free. 7 year paint warranty they say.
So this shipping damage mishap saved me $200 plus free ceramic coating.
I notified original dealer I would not be accepting delivery of the damaged vehicle. Initial deposit to be refunded.
I pick up the alternate undamaged vehicle tomorrow after the update all software updates and patches.
 

Jimrpa

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That ship has sailed for me. Stone in the windshield on day 3. :(
Waiting for a replacement windshield to be shipped. Dealer said it would be 6-8 days in transit.

Ford Mustang Mach-E Help! My First Edition arrived at dealer damaged! 20210303_163417


Ford Mustang Mach-E Help! My First Edition arrived at dealer damaged! 20210303_163417
Oh wow! That’s awful. And having to wait for a replacement is no fun!
 

Jimrpa

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Retied (formerly tried to herd highly technical, independent cats)
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Update:
I found another FE, same color, at another dealer. Original customer decided not to proceed with their order.

so I hustled down to the dealership. Took it for a test drive. Wow!!! So smooth. Incredible fast acceleration. Super quiet inside. No tone or sound coming from dash as others have mentioned. A/C tested nice and cold.

I’m very impressed. Ford did a great job.

Without hesitation I made arrangements to buy this vehicle from this dealer. Pricing as on sticker. Ended up being $200 less than original contract price.
And a nice bonus... the previous customer ordered the ceramic paint treatment. I did not. And since you can’t remove it, or at least not easily, the dealer included it free. 7 year paint warranty they say.
So this shipping damage mishap saved me $200 plus free ceramic coating.
I notified original dealer I would not be accepting delivery of the damaged vehicle. Initial deposit to be refunded.
I pick up the alternate undamaged vehicle tomorrow after the update all software updates and patches.
Nice outcome. I wonder if the dealer will disclose the paint repair to the ultimate buyer?
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