That's good to known. Can you please provide additional details about the Power Conditioner you have at your house?
As noted in a previous post I also did wonder if someone wanted to try an avr to rule that out. You have an avr and it is providing clean 240V but not in the right geographical area.
My dealer asked me to try another mobile charger (which I'm sure they took out of another MME). Told them I already did that with another MME owner nearby before I brought the problem to their attention. I know my local guy is trying, but they just don't have a sense of urgency and despite coaxing seem reluctant to escalate beyond the dealership.
Mine also is not a charger problem with two tested same problem; just does not work. Can't workaround something with no workaround. Shows me that when an EV does not charge right how much of a hassle it becomes for the owner. Dealer/Ford seem to like to imply I settings to death the hardware ? ??. Right could never format and reinstall to get rid of a users settings. Those settings just would crippled the cpu and the ram now that is too funny.
No, the real problem is that you drive the car. If you didn't do that you wouldn't need to charge it and you wouldn't have any issues.
Intermatic Panel Guard, Transient Voltage Surge Suppressor, Model IG1240RC. Installed about 15 years ago, there are newer models available now.
Sorry, if this was answered in one of the earlier 500 posts in this thread: Has the Dealer reflashed the charging control module? My dealer told me there are 10 to 12 individual control modules that operate the car. All of my control modules were "updated" the day I picked up my car, by the dealer. Took about 3 hours. Kind of like re-installing an app on your phone or computer when it is acting up because something got corrupted.
I've asked the dealer about reflashing modules, and the response was a puzzled look. Perhaps the next dealer will understand what I mean.
The dealer would not provide the work order when I asked. It was in for 4 days 2 weekend days for this problem with no fix. They told me I have all the latest and greatest firmware on all modules as of a couple of weeks ago. It now lights up on approach before it did not. They told me my schedule was ignored and did not work there either. Still operating in good faith nothing in writing. Not too interested in hearing again it was my settings that caused the problem that it never worked from day one. Certain process when they are able to speculate stupid user but that time frame has come and gone. The schedule will hold on every stage sometimes (random) but will never run two and of course not three consecutively triggers. Resets to defaults as soon as plugged in, once charging is triggered and once charging is complete. Even if you stop charging it will reset and charge whenever it likes to 100%. It will eventually reset to default and charge immediately and to 100%. There is no stopping it from charging to 100% if left plugged in and there is no way to schedule off peak charging times. Basically scheduling does not exist except to tease you it may work this time. It does not.
Just came back from dealer who just had a 14-50 outlet installed. And of course my mobile charger works there.
As has been pointed out, a dealership typically only has 3-phase power provided by the utility which would result in a 208 V NEMA 14-50 outlet which isn't a good representation of what you have in your house, which is likely a split-phase 240 V outlet. So I wouldn't call that test conclusive, especially if high voltage sensitivity has anything to do with it (still speculation at this point but there certainly is evidence towards this from an outsider's perspective).
If you're getting crickets for that, good luck explaining the difference between 3 phase 208 V and split-phase 240 V at the outlet. ?
3 Phase power has 2 different systems, WYE = 120/208 DELTA =277/480
