How are you accessing Owners portal

Kamuelaflyer

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Ok, I'm confused. You don't see this dashboard link when you go to the URL in my post? (Which, sorry, I corrected - my phone added a space between "connected" and "services" in the url)
Screenshot_20210210-004510.png
In my case not only does it not show that, the Mach-e is listed as a Ford Edge. So ...

btw same on FordPass for me. It’s an Edge there too.
 

ChasingCoral

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Yeah deleted and added a few times. I think it’s because it thinks it’s an edge.
Don't feel bad we're almost all on edge around here.

Oh, "an edge". Nevermind.
 

Bookworm214

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Don't feel bad we're almost all on edge around here.

Oh, "an edge". Nevermind.
I actually have an Edge and here is what I see when I look at My Vehicles on my owner's page.
Ford Mustang Mach-E How are you accessing Owners portal Vehicles.JPG

Clicking on Connected Services for either car gets me this currently since I don't have my ME yet.
Ford Mustang Mach-E How are you accessing Owners portal Services.JPG
 
OP
OP
JellyBelly

JellyBelly

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I actually have an Edge and here is what I see when I look at My Vehicles on my owner's page.
Ford Mustang Mach-E How are you accessing Owners portal Services.JPG

Clicking on Connected Services for either car gets me this currently since I don't have my ME yet.
Ford Mustang Mach-E How are you accessing Owners portal Services.JPG
Thanks and yeah this confirms the suspicion that the dashboard does not show if its an older edge. And we don't know why some VINs are recognized as MME versus as an Edge.
 

JeetKunDoug

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So interestingly I have this same issue (the dashboard thinks my car is an Edge, even though the picture certainly looks like a Mach-E)... Anyone ever figure out how to get this fixed? Does it actually matter?
 
 




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