How long to get FordPass Rewards points?

codyrobinson

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When I bought my Mach e almost a month ago, I was told by dealership that I'd see FordPass Rewards points in my account "in a few days". Still shows zero points.

How long did it take you to see a points balance?
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macchiaz-o

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When I bought my Mach e almost a month ago, I was told by dealership that I'd see FordPass Rewards points in my account "in a few days". Still shows zero points.

How long did it take you to see a points balance?
IIRC, my points showed up within a few days.

If your FordPass email address is different than the one used while activating the vehicle (e.g. it was your spouse's address/account) then you may need to contact FordPass to have them research this and find out how to get it reconciled.
 

zvez

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When I bought my Mach e almost a month ago, I was told by dealership that I'd see FordPass Rewards points in my account "in a few days". Still shows zero points.

How long did it take you to see a points balance?
mine showed up within a week. I'd contact Ford. the Ford.com website has a chat function.
 
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codyrobinson

codyrobinson

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Tried the chat....she told me it can take up to 30 days, and that I need to call them...I'll wait another week then call I guess.
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