JohnnyForensic
Well-Known Member
- First Name
- John
- Joined
- Apr 14, 2021
- Threads
- 43
- Messages
- 1,195
- Reaction score
- 2,169
- Location
- VA, US
- Vehicles
- '21 Infinite Blue MME 4X Premium
- Occupation
- Digital Forensics
Straight-up user education. Hell, if the GOM drops by a big amount, say 10% of expected, put up a notice on the big screen saying that various factors can affect estimated range such as blah, blah, blah. Put a check box at the bottom to never show again (if they donāt want it) and an ok button.Anyone who has been on this forum for more than a week has encountered the question of "what happened to my range?!" and "why am I not getting xx miles?" and "I think I have the wrong battery".
For some people on this forum the Mach-E was their first BEV and others are hardened veterans. However by now many have had their cars for a few months with some celebrating a year. So clearly everyone is an expert and can answer the following:
How would you redesign the Guess-O-Meter? What would you change so that people aren't constantly asking these questions?
- Should it just display the EPA range at 100% no matter what? This obviously would lead to "what happened to my battery? It said I could go more miles!"
- Do all EV customers need to be given a math lesson before getting the car?
- Should there be no range displayed and only battery percentage?
What is your proposal to fix the problem?
I donāt mind the GOM, especially as mine seems to be pretty darned good at guessing. The users just need more hand holding.
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