I'm just piecing it together from this entire community's data and my own experience. Remind me what update this was? 3.6.1 or 3.6.2? Those two seem to have been a MASSIVE hassle for folks.So I would have to agree with you
And looks like Ford reps are wrong
3.6.1
In the event that one of the updates affects one of the modules that controls charging, those modules will go offline and may stop the 12v from drawing power from the HVB. The 12v has to be strong enough to make it through without the HVB then. That's a guess.
it may have had nothing to do with the update. perhaps just coincidence.
Nope, I tried to do an OTA update an hour before. Went in, did some research and found the list with those 2 items. Changed them, told it to update and it did. Not a coincidence, many people have had the same experience.
The most current software is placed on the modules as of the date of the module's bring-up date,. which is right around the final date of manufacture of the car. Ford has never guaranteed that module revisions would be updated on the ship date of the car. It would be nice, but unfortunately not how it is.
Probably not. As far as we know, preconditions are for install, not for download. I would make sure you have scheduled updates scheduled for every day. Some updates won't even download if you don't have updates scheduled.
I think it would be more ideal for the dealer to do it when they accept delivery. The way they would if we take it in. Obviously they don't have an agreement to do it, but while we're talking about what would be an improvement to the customer experience...The most current software is placed on the modules as of the date of the module's bring-up date,. which is right around the final date of manufacture of the car. Ford has never guaranteed that module revisions would be updated on the ship date of the car. It would be nice, but unfortunately not how it is.
While this would be ideal, dealers aren't going to do this unless they get paid to do so. Ford only pays for reprograamming if there is a CSP or TSB for a specific problem with a specific module. If Ford isn't paying them their shop rate for something, that means we the consumer will have to. Unless your dealer is willing to give you a few hours' worth of shop time for free, that is.
Yes, I understand needing to start with a safe level of charge. My point was, why does the computer not 1) see that an update is pending 2)charge the effing battery 3)install the update. What is it waiting for?
No, more likely the vehicle has a software issue with the light switch feature, and turning the switch to OFF clears the issue and allows updates to proceed. The issue may not exist on every vehicle.
