agoldman
Well-Known Member
- Joined
- Jan 23, 2020
- Threads
- 49
- Messages
- 2,889
- Reaction score
- 2,397
- Location
- Charleston, SC
- Vehicles
- GT Cyber Orange
Good move. This has to stop.
Sponsored
In that case the price reduction also meant no more free access to their charging network, so it was a trade-off. Whether Tesla's pricing is fair isn't really the point though. For most mass produced products, the same price is available to everyone at a given point in time, even if there is a fat profit margin built-in (for example, most Apple products) buyers feel good about their purchases.Grass is always greener on the other side. If it was Tesla, the Mach-e would be marked up by $5000. The price manipulation will be from the company instead of a dealer. Recall the fiasco with the first Model 3 deliveries? Tesla delivered a large number of cars to people who were waiting for 2+ years right before quarter end, then slashed prices by thousands of dollars right after the delivery rush. When the electrek author complained on twitter because he also got cheated and started making too much noise, Elon offered to refund $5000 to some people. We surely won't be talking about discounts so early on.
https://www.fox13now.com/2018/10/27/tesla-slashes-price-of-model-3-performance-package/
BTW, I commend the OP's attitude of taking things in a good spirit. Am sure you will give them appropriate rating when time comes. AT least he seems to have gotten a better financing rate.
In today's drama with the dealership, I got an automated dealer satisfaction survey where I one starred everyone I dealt with and called them out for their nonsense. No less than 30 minutes, later the internet sales manager and I suppose GM call me and ask why I wasn't satisfied and negatively reviewed them? I told them because they lied about the MSRP from the GM down and this pettiness only reinforces it. They told me to just bring back the car and they'd tear up my contract and sell it to someone else. I told them in no uncertain words to KMA and that's not how contracts work. I have no problems with the car, it's their dealership.
After being harassed and yelled at by the dealership, I immediately called the Ford Customer Satisfaction number and explained the situation to an associate who couldn't have been more understanding and was livid on my behalf at the end of the phone call and assured me she would report this to her highest level, which was the dealer satisfaction department or something like that. And they'd gather facts and get back to me over the next week or two. I told her I didn't want or expect anything from anyone and definitely didn't ever want to hear from that dealership again. But just wanted to voice my displeasure with that dealership who ruined what should have been an awesome day yesterday, and today was just uncalled for and childish. You lie, you get a negative review; take your lumps and move on.
There was no zero star rating available?In today's drama with the dealership, I got an automated dealer satisfaction survey where I one starred everyone I dealt with and called them out for their nonsense. No less than 30 minutes, later the internet sales manager and I suppose GM call me and ask why I wasn't satisfied and negatively reviewed them? I told them because they lied about the MSRP from the GM down and this pettiness only reinforces it. They told me to just bring back the car and they'd tear up my contract and sell it to someone else. I told them in no uncertain words to KMA and that's not how contracts work. I have no problems with the car, it's their dealership.
After being harassed and yelled at by the dealership, I immediately called the Ford Customer Satisfaction number and explained the situation to an associate who couldn't have been more understanding and was livid on my behalf at the end of the phone call and assured me she would report this to her highest level, which was the dealer satisfaction department or something like that. And they'd gather facts and get back to me over the next week or two. I told her I didn't want or expect anything from anyone and definitely didn't ever want to hear from that dealership again. But just wanted to voice my displeasure with that dealership who ruined what should have been an awesome day yesterday, and today was just uncalled for and childish. You lie, you get a negative review; take your lumps and move on.
My MME arrived to my dealer, Rusty Eck Ford on 2/10/21. Rusty Eck is in Wichita, Ks. and U live in Topeka, Ks. Which is about two hours away. We were in the midst of terrible winter weather and Mike Sell there said “Just keep it here in our garage out of the elements until you’re ready.” After 17 months of waiting it was so hard to say “okay” but that was definitely the smart decision.They are just nasty - they are bringing bad name to stereotypical 1980s car salesmen
Mine arrived at the dealer today and they should have it ready for me tomorrow. I'm in the same boat - I have emails confirming X-Plan for it, no ADM, etc. But the reality is if I show up tomorrow and they choose to be dicks and say "Well, sorry, but the market value is a lot higher now, so you can take it or leave it", I'd be screwed. It's just not worth going through the hassle and expense of trying to sue them for a 3% price difference or something, even if I have emails committing to honoring X-Plan. It's really just leverage to try and get them to do the right thing and honor their commitment.
I feel pretty good about establishing a good relationship with them (including the GM that had to take over handling my order last year because the internet sales person was so clueless). But I'd be lying if I said I was 100% confident they won't try to pull something. Right now MMEs in stock simply have higher than MSRP market value. They have the leverage.
This is utter BS! Dealers do not lose a dime on X-Plan. They make money on X-Plan and get sales credit. I forget all the details. The only “money” they lose is the additional amount the unscrupulous dealers can gouge chumps for. You’ll get a survey from Ford to rate your experience with this dealer. Be sure to give them a horrible rating and write long, detailed explanations why. Those surveys do impact the dealers where it counts. Also, if you’re social-media savvy, be sure you’re giving the dealer appropriately poor ratings on Google, etc.. They tried to claim they were losing $20 selling me that car, I've got some ocean front property in Arizona to sell if you believe that.
As it turns out, my dealer couldn't have been better. Completed the sale yesterday and picked up the car. Correct X-Plan price, dealer fees discounted down to $99 (per the $100 cap in X-Plan), -$100 "Driver Assist" Ford discount already subtracted, no gotchas or hard sell for anything else. Just as it was all supposed to be, and super friendly to boot.Wow, lots of crappy dealers out there. Even if they say they will honor x plan and then decide not to at a later point, you have no legal recourse as long as they refund your deposit since you have no damages at that point.
Agreed. In fact, my dealer sold an FE one day after they got it. Weird thing is that they were not expecting that FE but Ford sent it to them. They also have a demo for test driving.As it turns out, my dealer couldn't have been better. Completed the sale yesterday and picked up the car. Correct X-Plan price, dealer fees discounted down to $99 (per the $100 cap in X-Plan), -$100 "Driver Assist" Ford discount already subtracted, no gotchas or hard sell for anything else. Just as it was all supposed to be, and super friendly to boot.
I was lucky to find a good one. They do exist.
My dealer could not figure out the $-100 for driver assist but said they would take care of it later on. How did they write it up? They thought it was just agreeing that Ford would charge $500 later on and not $600, for sure it's not well documented for the dealers internal systems.As it turns out, my dealer couldn't have been better. Completed the sale yesterday and picked up the car. Correct X-Plan price, dealer fees discounted down to $99 (per the $100 cap in X-Plan), -$100 "Driver Assist" Ford discount already subtracted, no gotchas or hard sell for anything else. Just as it was all supposed to be, and super friendly to boot.
I was lucky to find a good one. They do exist.
I was a bit confused on it before too, but people here said it's just a simple $100 discount with no commitment to purchase DA later or not. And it appears that way. Just shows up as a rebate on my paperwork.I my dealer could not figure out the $-100 for driver assist but said they would take care of it later on. How did they write it up? They thought it was just agreeing that Ford would charge $500 later on and not $600, for sure it's not well documented for the dealers internal systems.
Hey Tim, what dealer did you use here in colorado?As it turns out, my dealer couldn't have been better. Completed the sale yesterday and picked up the car. Correct X-Plan price, dealer fees discounted down to $99 (per the $100 cap in X-Plan), -$100 "Driver Assist" Ford discount already subtracted, no gotchas or hard sell for anything else. Just as it was all supposed to be, and super friendly to boot.
I was lucky to find a good one. They do exist.