engnrng
Well-Known Member
- First Name
- Bruce
- Joined
- Feb 8, 2020
- Threads
- 9
- Messages
- 553
- Reaction score
- 795
- Location
- SoCal
- Vehicles
- 2022 GTPE, Kona EV, 2023 BMW iX
- Occupation
- Engineer
PHEV have been around 7 to 8 years and still slow sales. 2 reasons I know of. First, the sales people have no clue what they are even now, can't answer questions, give wrong answers, and steer customers to other ICE because that is what they and the Sales Managers know how to sell. Second, when I went to test drive a PHEV (Ford Energi), and later when I sent friends to test drive a PHEV, there were NONE ON THE LOT WITH A CHARGE!! I even rescheduled for the next day so they could have one charged up that I could drive all-electric. When I went the next day, they insisted they had put a charger on the 12V battery overnight and it was fully charged, and they knew that the car would start this time. I repeat, they H-A-D N-O C-L-U-E!!!! The Sales Manager D-I-D N-O-T K-N-O-W what a PHEV is! I am not kidding folks. Last year, I was at a dealership having my last ICE serviced, noticed a couple looking at a hybrid, talking about wanting one. I answered a couple of questions and they were very interested, then the salesman came up. Within 2 minutes he had them test driving an ICE instead of the Hybrid because they did not have a charger at home. That's right, the Salesman told them they needed a charger for the Hybrid car. I hope customers have learned a lot more since Tesla owners have been out educating their friends and family. They certainly can't get much useful or accurate information at a dealer. Maybe Ford can get that part right this time....
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