GoGoGadgetMachE
Well-Known Member
- First Name
- Michael
- Joined
- Jan 23, 2020
- Threads
- 153
- Messages
- 5,614
- Reaction score
- 12,654
- Location
- Ohio
- Vehicles
- 2021 Mach-E 1st Ed., 2022 Lightning Platinum
- Occupation
- Professional forum cheerleader and fanboy
I have one of the earliest builds, but I've also had the dealer do some software stuff because I was impatient waiting on OTAs.I agree that the car has (had) "glitches", but that is not really an indication of reliability to me. Reliability has to do with things that subsequently break versus are software bugs - not that bugs aren't a problem. My interpretation might change over time if it becomes common place that an update "breaks" my car. In the meantime, I will consider reliability more related to whether the motor stops working or the center console computer burns up or the mirrors stop closing, etc. due to mechanical or electrical failure.
Of course, this is easy for me to say, since my car was built in October and most of the software glitches from earlier builds were fixed by then. I'm afraid it is true that the pioneers are the ones with arrows in their backs.
CR does include "infotainment" as part of their reliability - it's why early MyFord Touch so hurt the Ford/Lincoln brands in CR reliability scores for so long - but yeah, "I can't drive it" is obviously of much higher importance.
CR basically likes Sync 4a compared to Tesla's system (they say so) and that's impacting the overall score. But the ongoing fiasco that is "Full Self Driving" is not helping Tesla's ratings with CR, either.
It's also not helping that CR says the Model Y, which is more of the Mach-E equivalent, is much worse than the Model 3.
CR derives their data from their own work and from people reporting information as owners so what owners say is part of it, not just what their own people say.
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