Thanks Macchiaz-o! Good news! I checked with my dealer - he verified my reservation number (I sent him my confirmation email) and my place in line on their "official" Ford list - and I logged in a few days later and now my reservation shows! So I feel much better now!@RockDaphne98296 -- I spoke to a lady from the Mach-E marketing department a couple days ago. This was the number I called: 800-334-4375. Give that a shot... I had to select the touch tones for the Mach-E, I forgot what they were but it was prompted.
She was able to look up my info after providing her with my name, phone number, and reservation number.
Give it a shot during business hours.
Thanks - I called my dealership - they verified everything I had as records and then a few days later my reservation now shows when I log in - I think they might have called for me :-DSince I placed my reservation I changed internet providers and had to change my email address. After I changed my email address to the new one with Ford, I logged back into the Ford site and couldn't find my reservation - I tried both the old and new address. I then tried logging in with my User ID instead of my email address and there it was. Just an idea for you to try, if you haven't already.
Many of us haven't. I eventually reached out to my dealer and they confirmed that they see my reservations. If that would give you peace of mind, you should do the same.Should I have heard from the dealership, because I have not......
Many of us haven't. I eventually reached out to my dealer and they confirmed that they see my reservations. If that would give you peace of mind, you should do the same.
Ford and/or the dealers should be contacting all the reservation holders in the next several months, once the available options and pricing have all been finalized.
yup. somebody goofed writing the formatter for the preorder date so it is in the european format of d/m/yOnline it shows my reservation date is 2/3/2020 but my preorder date is 3/2/2020. Does anyone know what the difference is? Also are they just in a different format? (month/ day and day/month)?
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