ten8bike
Well-Known Member
- First Name
- Bonnie
- Joined
- Sep 18, 2020
- Threads
- 25
- Messages
- 136
- Reaction score
- 219
- Location
- Marin County, CA
- Vehicles
- Ford F150 pickup
- Thread starter
- #1
As I posted a few weeks ago, I received an email invitation to have a Zoom call with Ford engineers; I had it scheduled for this morning.
They got my name/info from an email survey I filled out a while back; I've filled out lots of surveys, so I don't know exactly which one it was.
Throughout the course of 70 minutes, while sitting in my car using my phone to Zoom (at their request), I spoke with at least ten Ford folks, each with their expertise. There were engineers and employees (each in their own time slot) asking about everything from the car's interior's , the exterior, charging at home/away, marketing, using the big screen in the car, comfort, driving experience, braking(!).
All in all they were all very nice, and thanked me for me thoughts.
One of my "thoughts" was that they need to give you two key fobs- that Ford expert said instead I really need to use PAAK all the time, and said to set up the ability to start the car on the screen.
Another item I pointed out is that if you're trying to use the owner's manual on the screen, and try to do what the instructions may be for your task, you have to either have a good memory, write down the instructions, or go back and forth between the manual and the task. I said we need a real owner's manual.
I said there should be an easy way to take out the frunk divider.
They hadn't heard from anyone else that the air conditioning comes on, sometimes, when you turn on warm air. They had asked what there should be buttons for, instead of having to use the screen... I said that having to go through the motions to turn off the unwanted cold air, while driving, warranted a button.
I also told them at least three times, that Ford has to up their game with their charging network!
I'm sure there was more, but these seem like the highlights.
They got my name/info from an email survey I filled out a while back; I've filled out lots of surveys, so I don't know exactly which one it was.
Throughout the course of 70 minutes, while sitting in my car using my phone to Zoom (at their request), I spoke with at least ten Ford folks, each with their expertise. There were engineers and employees (each in their own time slot) asking about everything from the car's interior's , the exterior, charging at home/away, marketing, using the big screen in the car, comfort, driving experience, braking(!).
All in all they were all very nice, and thanked me for me thoughts.
One of my "thoughts" was that they need to give you two key fobs- that Ford expert said instead I really need to use PAAK all the time, and said to set up the ability to start the car on the screen.
Another item I pointed out is that if you're trying to use the owner's manual on the screen, and try to do what the instructions may be for your task, you have to either have a good memory, write down the instructions, or go back and forth between the manual and the task. I said we need a real owner's manual.
I said there should be an easy way to take out the frunk divider.
They hadn't heard from anyone else that the air conditioning comes on, sometimes, when you turn on warm air. They had asked what there should be buttons for, instead of having to use the screen... I said that having to go through the motions to turn off the unwanted cold air, while driving, warranted a button.
I also told them at least three times, that Ford has to up their game with their charging network!
I'm sure there was more, but these seem like the highlights.
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