New owner. Car doesn’t have most recent software.

[Ngkgb]

Hello all. I recently bought a 2022 Premium Mach E and it’s running the old software and doesn’t show an update available. Do I just need to wait or do I need to take it to the dealer?

Thanks in advance.

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[NewGuy]

What do you mean it’s running the old software?

 

[Ngkgb]

What do you mean it’s running the old software?

3.5.2

 

[macchiaz-o]

3.5.2 is quite new. Mustang Mach-Es don't all update on the same day. Ford rolls out updates rather slowly, so far.

Also, if the dealer tech performed updates to the vehicle, then it's possible your car has some modules with software newer than Power-Up 3.5.2 because the "Power-Up" terminology only applies to updates delivered directly from Ford via over the air mechanisms.

Dealers use a laptop cable connected method to install updates. There's no easy way to see what's installed to each module unless you have access to the software the licensed techs are using. Some forum members subscribe to licenses of that software but the vast majority of us don't.

 

[Ngkgb]

3.5.2 is quite new. Mustang Mach-Es don't all update on the same day. Ford rolls out updates rather slowly, so far.

Also, if the dealer tech performed updates to the vehicle, then it's possible your car has some modules with software newer than Power-Up 3.5.2 because the "Power-Up" terminology only applies to updates delivered directly from Ford via over the air mechanisms.

Dealers use a laptop cable connected method to install updates. There's no easy way to see what's installed to each module unless you have access to the software the licensed techs are using. Some forum members subscribe to licenses of that software but the vast majority of us don't.

I was trying to find the YouTube apps to show my wife but They were nowhere to be found. That’s why I assumed I was didn’t have the latest OTA.

 

[macchiaz-o]

I was trying to find the YouTube apps to show my wife but They were nowhere to be found. That’s why I assumed I was didn’t have the latest OTA.

Check for it again after your vehicle gets the 3.5.3.3 update.

 

[Ngkgb]

Check for it again after your vehicle gets the 3.5.3.3 update.

I guess that’s my question. Have others also not received the update? Is it rolled out to certain VINs first?

Thanks

 

[macchiaz-o]

I guess that’s my question. Have others also not received the update? Is it rolled out to certain VINs first?

Thanks

Yes that's what I was saying above. Slow rollout.

Check the existing posts: https://www.macheforum.com/site/search/1564838/?q=3.5.3.3&o=date

 

[OON7]

I guess that’s my question. Have others also not received the update? Is it rolled out to certain VINs first?

Thanks

I would say almost no one has the update, most of the posts here are from people who were selected for an early access program that I have tried to get in since July 21 but it's been full the whole time. You'll get used to it, but patience is key for these software updates.

 

[Ngkgb]

I would say almost no one has the update, most of the posts here are from people who were selected for an early access program that I have tried to get in since July 21 but it's been full the whole time. You'll get used to it, but patience is key for these software updates.

I see. Thank you for the “update”. I’ll be patient.

 

[Mach-Lee]

I see. Thank you for the “update”. I’ll be patient.

Yes, you will need to get 3.5.3 and then 3.5.3.3 before YouTube shows up. I would guess you'll get those in the next month unless issues with 3.5.3 come up that delay it for general release.

I can tell you in a 2022 you're not missing much with factory software, really only the streaming video functionality, everything else works pretty much the same as the software you have now.

 

[nvabill]

Hello all. I recently bought a 2022 Premium Mach E and it’s running the old software and doesn’t show an update available. Do I just need to wait or do I need to take it to the dealer?

Thanks in advance.

Same here, I guess Ford will get around to it one day.

 

[RickMachE]

Hello all. I recently bought a 2022 Premium Mach E and it’s running the old software and doesn’t show an update available. Do I just need to wait or do I need to take it to the dealer?

Thanks in advance.

Cars are not updated before sale unless there is a recall or an issue that needs to be resolved.

You cannot see what version you have. Dealer applied updates don't show up. OTA updates may not be sent in order. Updates are queued for your vehicle, you cannot simply download them.

 

[BillPitman]

Yes, you will need to get 3.5.3 and then 3.5.3.3 before YouTube shows up. I would guess you'll get those in the next month unless issues with 3.5.3 come up that delay it for general release.

I can tell you in a 2022 you're not missing much with factory software, really only the streaming video functionality, everything else works pretty much the same as the software you have now.

Question Lee, video streaming- will there be a choice to use the car connectivity, or my phone to get YouTube?! Just wondering…… Bill P

 

[NewGuy]

Question Lee, video streaming- will there be a choice to use the car connectivity, or my phone to get YouTube?! Just wondering…… Bill P

In other threads people report being able to use their phone as a hotspot, connecting the car to that, and being able to stream.

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