Order changes

malba2366

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Has anyone changed their vehicle color through their dealer? After you do so, does the Ford website "reservations and orders" section reflect these changes? I was told by my dealer that they changed my order, but it still shows the old color on the Ford website.
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Ciero

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Has anyone changed their vehicle color through their dealer? After you do so, does the Ford website "reservations and orders" section reflect these changes? I was told by my dealer that they changed my order, but it still shows the old color on the Ford website.
I had the interior color changed and it did reflect on the reservations website. I also received an automated email from ford indicating there was an update on my order. I would expect the exterior color update to be no different.
 

engnrng

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I had the interior color changed and it did reflect on the reservations website. I also received an automated email from ford indicating there was an update on my order. I would expect the exterior color update to be no different.
I changed my exterior color through my dealer a few weeks ago after I was assigned a build week date. Took a day or two to show up on my Ford Owners description. I believe I also received a FORD email that my order was updated. However, it would not surprise me to hear it takes longer at the moment to reflect the change because so many Ford resources are being used to answer calls/emails regarding build dates and ship dates.
 

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I do not have my order scheduled for build but on the very morning my dealer changed my color my little MachE changed from the Carbonized Grey to the Rapid Red.
Ford Mustang Mach-E Order changes Screenshot_20210106-091513
 

Chiefsfan

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I changed my exterior color through my dealer a few weeks ago after I was assigned a build week date. Took a day or two to show up on my Ford Owners description. I believe I also received a FORD email that my order was updated. However, it would not surprise me to hear it takes longer at the moment to reflect the change because so many Ford resources are being used to answer calls/emails regarding build dates and ship dates.
Did you already have a VIN number?
 


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I, too, changed my interior color via a phone call to my dealer. The change showed up online within a couple of days. This was before car had a scheduled build week.
 

Chiefsfan

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I, too, changed my interior color via a phone call to my dealer. The change showed up online within a couple of days. This was before car had a scheduled build week.
But was there a VIN assigned. I have a VIN but not a build date and dealer said no changes.
 

BlueMach

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But was there a VIN assigned. I have a VIN but not a build date and dealer said no changes.
If there's a VIN assigned, the change window has passed. That vehicle will be built as ordered when the VIN was generated.
 

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The vin shows the color. Therefor, the vin has to change if the color is changed.
 

Ciero

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The vin shows the color. Therefor, the vin has to change if the color is changed.
I don't believe that is the case. You can look at the vin format in this post.
 

engnrng

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Did you already have a VIN number?
Yes, dealer sent me the VIN, which is why I made up my mind to get the other color, replied to his email with the request to change color.
 

engnrng

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If there's a VIN assigned, the change window has passed. That vehicle will be built as ordered when the VIN was generated.
This is not true. I changed my color after I had a VIN and a build date, but I acted quickly. Dealer told me I could not change my model or battery, but he would try to change my exterior color per my request. A few hours later, I receive a confirmation email and my owner page showed the new color in all its glory.
 

engnrng

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The vin shows the color. Therefor, the vin has to change if the color is changed.
This is also not true. My VIN did not change with my color change, does not have the paint color embedded. Ford apparently has additional information on the ID plate attached to the door jamb that contains the colors. They have been doing that a couple of decades at least. Some manufacturers may include a color code in the VIN, Ford does not.
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