Ordering question

firefighter

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Am I better off going directly to a dealership, or should I do it online and call the dealer to confirm and pay him the deposit?





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supertramp

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Am I better off going directly to a dealership, or should I do it online and call the dealer to confirm and pay him the deposit?
Talk to a dealer, via phone - ask him about no ADM, X-plan pricing, Ford Options, if your deposit is refundable - if they are good with all that, ask him to send an email confirmation to you - see how fast and how responsive the dealer is - then place your order online and select that dealer you just liked (you will have to pay deposit in any case). That what I did and so far it worked fine.
 

jh420

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Does anyone know how long it takes for dealer to accept? Am I just waiting on them to click a button? if so I might just switch dealers.
 

Ciero

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Does anyone know how long it takes for dealer to accept? Am I just waiting on them to click a button? if so I might just switch dealers.
Yeah, they just have to click a button. I don't know why it's so hard for them to do it. They called me to confirm almost immediately and I still had to show up days laster to get them to click it because it just wasn't happening.
 

Mach-E VLOG

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Does anyone know how long it takes for dealer to accept? Am I just waiting on them to click a button? if so I might just switch dealers.
It took mine about 7 days. Have you given them a call?
 

jh420

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It took mine about 7 days. Have you given them a call?
he emailed me today cause i wanted to add the interior mats, but im not sure if he knows, ok just wondering if it just takes time or if they just dont know how to accept. Its been less than a week so ill wait a few i guess
 

Maquis

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Yeah, they just have to click a button. I don't know why it's so hard for them to do it. They called me to confirm almost immediately and I still had to show up days laster to get them to click it because it just wasn't happening.
My salesman told me I had to come in to the dealership before he was allowed to mash the button, so I did. Even though I already paid my deposit.
I think it was a dealer policy, not Ford
 

Ciero

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I think it was a dealer policy, not Ford
I agree. The dealer basically did nothing to get free money dumped into their lap, though. The least they could do after confirming with me that didn't accidentally go through the whole ordering process and I really wanted to it is click a damn button. They need to get with the times...I love having a dealership as an option for repairs and seeing vehicles, but there have to be ordering and financing process improvements or they're going to get steamrolled by a manufacturer that does force those changes.
 

Mach-E VLOG

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he emailed me today cause i wanted to add the interior mats, but im not sure if he knows, ok just wondering if it just takes time or if they just dont know how to accept. Its been less than a week so ill wait a few i guess
Mine insisted they had "accepted" the order but the status still didn't show up in my ford.com account. I pestered them a couple more times and they finally sent me a screenshot from their system and then magically the ford.com website updated as well.
 

Accord07

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I placed my order online on a Sunday and forwarded the order number to the salesperson I had spoken to after my test drive. Under my ford.com account the order was shown as accepted by the dealer the following day.
 

jh420

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Mine insisted they had "accepted" the order but the status still didn't show up in my ford.com account. I pestered them a couple more times and they finally sent me a screenshot from their system and then magically the ford.com website updated as well.
Thanks, i just realized you're Patrick from youtube, your videos helped alot informing my decision on ordering the mach e over competitors so thanks!, yea thanks everyone for chiming in on my quesiton, seems like I need to bug the dealer more or switch.
 

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