Logal727

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You mean that this API makes a direct request to the car itself over the air ?? And the 500 response is due to the car not responding in time?
I think it’s what happens when no status exists because an update is installing, they’ve got a Rube Goldberg sort of setup going on lol
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Old_Norm

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It looks like they don't know my car (2023 Select AWD) exists:

{

"vehicleSyncEquipped": true,

"vehicleCTREquipped": false,

"error": "Index 0 out of bounds for length 0",

"updateType": null,

"vehicleSyncGenerationStatus": {

"vin": "******************",

"message": "Sync Generation Unavailable",

"genText": null,

"genId": -1,

"syncEquipped": true,

"gen11": false

},

"latestUpdateDate": "",

"unconfirmedInstallation": false,

"currentSyncVersion": null,

"availableDealerUpdates": null,

"availableConsumerUpdateDownload": null,

"isGetInstallPackageService": false,

"firmwareUpdate": null,

"httpStatus": null,

"lastRequested": null

}
 

Mirak

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Got 4.1.1 yesterday, and appears that 4.1.2 is downloading now!

Ford Mustang Mach-E OTA Update Status Hidden in the Ford Website 1674677862854
 

Mirak

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Did you do anything special to get your updates going finally?
I did a lot of stuff. I don't know what actually did the trick.
  • I contacted Ford Connected Services about three weeks ago. They looked on their end, agreed I hadn't received any updates since October, opened a case, and recommended I go to dealership. Got into the dealership this Monday, they updated a powertrain control module but that was it. Not sure if this had any impact at all.
  • I whined a LOT on this board. One user with connections bounced my VIN up the chain. I suspect that was more helpful.
 


azerik

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Behold! My 3.6.2 is 'canceled'
I dug through the release notes. It looks like it's an inhibit update that has this:
Code:
"deploymentCreationDate": "2023-01-09T16:07:38.079+0000",
                "deploymentExpirationTime": "2023-01-16T16:07:38.079+0000",
                "otaTriggerExpirationTime": "2022-12-14T04:54:07.892+0000",
                "communicationPriority": "LOW",
                "type": "ENHANCEMENT",
                "triggerType": "SOFTWARE",
                "inhibitRequired": true,
                "additionalConsentLevel": 1,
                "tmcEnvironment": "PRD",
                "latestStatus": {
                    "aggregateStatus": "cancelled",
                    "detailedStatus": "OTAM_S1011",
                    "dateTimestamp": "2023-01-09T19:44:04.292+00:00"
                },
                "packageUpdateDetails": {
                    "releaseNotesUrl": "https://mmota.autonomic.ai/1/bytestream/custom-release-note-1669735756747-36f37857-c345-4b76-b69d-e9e8beff9bd7",
                    "updateDisplayTime": 25,
                    "wifiRequired": false,
                    "packagePriority": 1,
                    "failedOnResponse": "permanentInhibit",
                    "cdnreleaseNotesUrl": "http://vehicleupdates.files.ford.com/release-notes/custom-release-note-1669735756747-36f37857-c345-4b76-b69d-e9e8beff9bd7"
                },
                "deploymentFinalConsumerAction": "Cancelled"
I'm going to charge to 90% tonight and 🎲🎲
 

Kmp14

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It looks like they don't know my car (2023 Select AWD) exists:

{

"vehicleSyncEquipped": true,

"vehicleCTREquipped": false,

"error": "Index 0 out of bounds for length 0",

"updateType": null,

"vehicleSyncGenerationStatus": {

"vin": "******************",

"message": "Sync Generation Unavailable",

"genText": null,

"genId": -1,

"syncEquipped": true,

"gen11": false

},

"latestUpdateDate": "",

"unconfirmedInstallation": false,

"currentSyncVersion": null,

"availableDealerUpdates": null,

"availableConsumerUpdateDownload": null,

"isGetInstallPackageService": false,

"firmwareUpdate": null,

"httpStatus": null,

"lastRequested": null

}
I have a 2023 and see the same thing.
 

acosmichippo

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Did you do anything special to get your updates going finally?
I just got 3.6.1 scheduled after getting nothing since November. didn't do anything out of the ordinary. I think someone at ford just decided to work today, seems like a lot of people got updates today.
 

Kmp14

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I think we have everything in the latest update except the 360 Camera icon always visible.
Yup, and possibly any bugs that they quietly squashed. Would be nice to have that camera button up there but I'm not too impatient just yet.
 

Old_Norm

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Yup, and possibly any bugs that they quietly squashed. Would be nice to have that camera button up there but I'm not too impatient just yet.
Agreed. I just changed the update schedule from 1 am every day to none in the car and the changes immediately appeared in the OTA update status on the Ford site. So I know my car is being recognized by the site at least.
 

azerik

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no 🎲 🎲
But I also can't find my OTA info on the site this morning. Car said nothing so I moved the checkin time to 9am today. 🎲🎲

Status still shows "All Set"
 

Old_Norm

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no 🎲 🎲
But I also can't find my OTA info on the site this morning. Car said nothing so I moved the checkin time to 9am today. 🎲🎲

Status still shows "All Set"
The web page (My Dashboard) still says all set for me as well. I was referring to the information available when you right click and hit Inspect. I had to type CTRL R to get the info however.
 

azerik

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Grr the refresh via crt+r vs the debugger reload...

"latestStatus": {
"aggregateStatus": "cancelled",
"detailedStatus": "OTAM_S1011",
"dateTimestamp": "2023-01-09T19:44:04.292+00:00"
},
I think this is going to screw me ^^
It doesn't look like it's checking in as the status hasn't changed even though it should have checked twice today.

"deploymentCreationDate": "2023-01-09T16:07:38.079+0000",
"deploymentExpirationTime": "2023-01-16T16:07:38.079+0000", <<probable issue.
"otaTriggerExpirationTime": "2022-12-14T04:54:07.892+0000",

Master reset didn't help. All status the same except update tapps times.
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Last edited:
 




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