PaaK made me look like an ass

Beowoeulf

Member
Joined
Aug 17, 2021
Threads
1
Messages
23
Reaction score
40
Location
MN, US
Vehicles
Mach-E Premium AWD ER
Occupation
Software Engineer
Country flag
Hey Ford, you really ought to provide owners 2 key fobs until PaaK "just works". Make your engineers only use PaaK until that is the case.

This morning I was using PaaK when dropping my daughter off as school and sitting lin line. My phone was awake and sitting on the wireless charging pad with FordPass app open, but suddenly the car decided I didn't have a key and it quickly honked 2x! So I quickly picked my phone, dismissed the are you driving notification, and hit the unlock button.

I'm now the asshole in a Mustang who honks while waiting in line.
Sponsored

 

skiingj

Well-Known Member
First Name
John
Joined
Jun 19, 2021
Threads
19
Messages
563
Reaction score
369
Location
Roseville, California
Vehicles
Mach-E Premium
Country flag
I've had many embarrassing moments with Paak. Between not being able to get in the car, unable to start, or backup passcode screen not appearing I've given up on Paak. Even when the car is started and driving away it will say 'key not detected' . It does often honk as well when it loses touch with Paak. Very embarrassing and shame on Ford for not providing a second fob.

It appears new MME are coming with two fobs. I've gone round and round with Ford both corporate and two dealers will no luck getting a second fob. Its principal for me. I'm going to start bring my MME into the dealership now for Paak and other minor issues. I've got the time and they've got the money. I suggest others turn up the pressures on Ford and their incompetence.
 


Carsinmyblood

Well-Known Member
First Name
Mitch
Joined
May 2, 2021
Threads
126
Messages
1,333
Reaction score
1,995
Location
Western NC
Vehicles
'53 XK120, '58 MGA, '66 E-Type, MME Prem, EX, awd
Occupation
Self employed
Country flag
I gave PaaK a chance. I set it up, walked away, got into the unlocked car and it failed to find the PaaK that had been set up 2 minutes earlier.

Fool me once......
 

Cjpayne

Well-Known Member
First Name
Chris
Joined
Apr 27, 2021
Threads
4
Messages
328
Reaction score
362
Location
Auburn, IN
Vehicles
21 Ford Mach E GT. 69 Mustang Convertible, 15 MKX
Occupation
General Manager in manufacturing
Country flag
At this time I have no intention of activating PAAK as I am not having any issues and I was blessed with two fobs.
 

Dmhccs

Well-Known Member
First Name
Dani
Joined
Feb 20, 2021
Threads
0
Messages
145
Reaction score
117
Location
PA
Vehicles
2021 Volvo XC90 recharge, 2021 Mach e GTPE
Occupation
Business owner
Country flag
I’ve been reading as much as I can about the MME since I ordered one in February. Mine will be here at the end of this month and I know I am thrilled they are providing 2 key fobs now. I won’t even set up PAAK as I have read so many issues with it.
 
OP
OP

Beowoeulf

Member
Joined
Aug 17, 2021
Threads
1
Messages
23
Reaction score
40
Location
MN, US
Vehicles
Mach-E Premium AWD ER
Occupation
Software Engineer
Country flag
If you're concerned about safety, and it's too inconvenient to share the single key fob, just get another one. Seems like an easy workaround for now.
I could, but why should I spend more to fix something that shouldn't be broken, especially in a car that marketed as somewhat upscale?

It is a bad customer experience and I'll be more likely to look at Rivian or Tesla for my next vehicle if it isn't fixed soon with an over the air update, but those seem to be coming slowly.
 

scoopman

Well-Known Member
Joined
Jan 30, 2021
Threads
60
Messages
2,769
Reaction score
5,800
Location
Bay Area
Vehicles
2023 KIA EV6 GT, 2021 VW ID.4 Pro S
Occupation
former electric pony jockey
Country flag
I don't have my car yet but I've read enough at this point to not even bother setting up PAAK. I've also read that it appears that the GTs are shipping with two FOBs.

Seems like this is a feature Ford wanted to have to ensure it compared well on paper with the Model Y that was in no way ready for prime time.
Sponsored

 
 




Top