theo1000

Well-Known Member
First Name
Theo
Joined
Apr 16, 2021
Threads
0
Messages
473
Reaction score
607
Location
Shawnee, KS
Vehicles
Mach-E 2021 IB, Audi Etron, Chevy Volt, BMW I3,
Country flag
I was told all the codes have to be reset after the upgrade. Did you try that?
I did, and I got lock unlock to work but not to start the car or reenter the backup code.
Sponsored

 

fallguy

Well-Known Member
First Name
fallguy
Joined
Feb 17, 2021
Threads
11
Messages
213
Reaction score
320
Location
The south
Vehicles
2020 Defender, 1968 Mustang, 2021 Mach-E GT
Occupation
Federal
Country flag
Scheduled for next Thursday. I have zero faith that PaaK will work afterwards. Has never worked yet, doubt it will then.
 

darren

Well-Known Member
Joined
Jun 27, 2020
Threads
4
Messages
113
Reaction score
136
Location
California
Vehicles
Subaru Outback, Mach-E
Country flag
Sorry to hear that the update causes more problems for some of you. My update was done 4 days ago, and so far, it has been great. There is only 1 time where I have to press the button twice for the car to unlock.

Southern Californian, FYI, my update was done by Tuttle-Click Ford. I have the iPhone 11 pro running iOS 14.6
 

RonTCat

Well-Known Member
First Name
Ron
Joined
Jul 21, 2020
Threads
27
Messages
1,110
Reaction score
2,927
Location
USA
Vehicles
Mach-E wannabuy
Country flag
Scheduled for next Thursday. I have zero faith that PaaK will work afterwards. Has never worked yet, doubt it will then.
How often do you turn your phone completely off, powering it down not just putting it to sleep?
 

ClaudeMach-E

Well-Known Member
First Name
Claude
Joined
Mar 28, 2020
Threads
9
Messages
1,076
Reaction score
828
Location
Quebec Canada
Vehicles
Mustang Mach 3- Tempo- Malibu(3)-Actual Kia Sportage AWD
Occupation
Retired
Country flag
I did, and I got lock unlock to work but not to start the car or reenter the backup code.
Reset everything and that includes deleting the car from Ford Pass and resetting eveything from scratch.
 


theo1000

Well-Known Member
First Name
Theo
Joined
Apr 16, 2021
Threads
0
Messages
473
Reaction score
607
Location
Shawnee, KS
Vehicles
Mach-E 2021 IB, Audi Etron, Chevy Volt, BMW I3,
Country flag
Reset everything and that includes deleting the car from Ford Pass and resetting eveything from scratch.
Yup! Did that too. Like I posted earlier full master reset and complete reinstall of fordpass with all setting including vehicle deleted.

This is what happens at the backup code stage.

Just baffled that my phone that largely worked PaaK is essentially kaput right now.

The crazy part is door lock/unlock works but the cars almost acts like the blue tooth is not on at the start up stage.

Ford Mustang Mach-E PAAK Software Update for Phone-As-Key Bluetooth Connectivity Issue (CSP 21B36) 1624206699153
 

dbsb3233

Well-Known Member
First Name
TimCO
Joined
Dec 30, 2019
Threads
54
Messages
9,298
Reaction score
10,814
Location
Colorado, USA
Vehicles
2021 Mustang Mach-E FE, 2023 Bronco Sport OB
Occupation
Retired
Country flag
Yup! Did that too. Like I posted earlier full master reset and complete reinstall of fordpass with all setting including vehicle deleted.

This is what happens at the backup code stage.

Just baffled that my phone that largely worked PaaK is essentially kaput right now.

The crazy part is door lock/unlock works but the cars almost acts like the blue tooth is not on at the start up stage.

Ford Mustang Mach-E PAAK Software Update for Phone-As-Key Bluetooth Connectivity Issue (CSP 21B36) 1624206699153
Did you clear the app cache too? Sometimes that lingers even after an uninstall/reinstall.
 

theo1000

Well-Known Member
First Name
Theo
Joined
Apr 16, 2021
Threads
0
Messages
473
Reaction score
607
Location
Shawnee, KS
Vehicles
Mach-E 2021 IB, Audi Etron, Chevy Volt, BMW I3,
Country flag
Did you clear the app cache too? Sometimes that lingers even after an uninstall/reinstall.
I deleted the app and reinstalled. There was nothing in the cache.
 

theo1000

Well-Known Member
First Name
Theo
Joined
Apr 16, 2021
Threads
0
Messages
473
Reaction score
607
Location
Shawnee, KS
Vehicles
Mach-E 2021 IB, Audi Etron, Chevy Volt, BMW I3,
Country flag
Ok so I cleared the cache and did another reinstall of app. no dice.

- Door lock unlock works. Which means PaaK is active at some level right.
- Will not start.
- Will not allow backup start code.
- On my profile it does not recognize my phone as PaaK enabled, which it did before.
- My app says PaaK enabled.
- Car says No. But I will lock unlock doors for you.?‍♂

In any case my second fob is on its way. Now I have to beg the dealer to update for me.
 

Kamuelaflyer

Well-Known Member
Joined
Feb 18, 2020
Threads
9
Messages
7,925
Reaction score
15,848
Location
Hawaii
Vehicles
2021 Premium Infinite Blue. ER AWD. 2020 Raptor
Country flag
Ok so I cleared the cache and did another reinstall of app. no dice.

- Door lock unlock works. Which means PaaK is active at some level right.
- Will not start.
- Will not allow backup start code.
- On my profile it does not recognize my phone as PaaK enabled, which it did before.
- My app says PaaK enabled.
- Car says No. But I will lock unlock doors for you.?‍♂

In any case my second fob is on its way. Now I have to beg the dealer to update for me.
I'm presuming you went through the whole process of inputting new custom entry codes and a start code again?

The dealer won't have to be begged to program your new fob. The service folks can do that. Whether they do it for free or not is another story.
 

theo1000

Well-Known Member
First Name
Theo
Joined
Apr 16, 2021
Threads
0
Messages
473
Reaction score
607
Location
Shawnee, KS
Vehicles
Mach-E 2021 IB, Audi Etron, Chevy Volt, BMW I3,
Country flag
I'm presuming you went through the whole process of inputting new custom entry codes and a start code again?

The dealer won't have to be begged to program your new fob. The service folks can do that. Whether they do it for free or not is another story.
I'm not clearing the door access code. Thankfully the master reset does not clear it.
It will not allow me to reinput the backup start code.

No I'm going to have to beg him. I'm taking a 3rd party key fob to him. Guarantee I will get grief for that.
 

ERIC8585

Well-Known Member
First Name
Eric
Joined
Jun 9, 2021
Threads
6
Messages
209
Reaction score
103
Location
CA
Vehicles
Mach E Select Rapid Red
Country flag
I'm not clearing the door access code. Thankfully the master reset does not clear it.
It will not allow me to reinput the backup start code.

No I'm going to have to beg him. I'm taking a 3rd party key fob to him. Guarantee I will get grief for that.
Well they broke your car so they should program it and fix your car
 

dbsb3233

Well-Known Member
First Name
TimCO
Joined
Dec 30, 2019
Threads
54
Messages
9,298
Reaction score
10,814
Location
Colorado, USA
Vehicles
2021 Mustang Mach-E FE, 2023 Bronco Sport OB
Occupation
Retired
Country flag
Ok so I cleared the cache and did another reinstall of app. no dice.

- Door lock unlock works. Which means PaaK is active at some level right.
- Will not start.
- Will not allow backup start code.
- On my profile it does not recognize my phone as PaaK enabled, which it did before.
- My app says PaaK enabled.
- Car says No. But I will lock unlock doors for you.?‍♂

In any case my second fob is on its way. Now I have to beg the dealer to update for me.
On the first bullet, I assume you mean the door unlocks from phone proximity detection? If so, yes, that's PAAK.

But not if you're talking via the FordPass app itself. The Start, Lock, and Unlock buttons in the FordPass app work independent of PAAK.
 

theo1000

Well-Known Member
First Name
Theo
Joined
Apr 16, 2021
Threads
0
Messages
473
Reaction score
607
Location
Shawnee, KS
Vehicles
Mach-E 2021 IB, Audi Etron, Chevy Volt, BMW I3,
Country flag
On the first bullet, I assume you mean the door unlocks from phone proximity detection? If so, yes, that's PAAK.

But not if you're talking via the FordPass app itself. The Start, Lock, and Unlock buttons in the FordPass app work independent of PAAK.
Proximity does not work.
But if I hold the button down on the app the doors unlock.
But start does not work. Says no key detected.
Yet my Phone says PaaK is set up but I guess it is not working at all.
Tried 2 android phones both say the same thing.
I'm testing an iphone now.
Sponsored

 
Last edited:
 




Top