Phone as a Key - Unlock doors upon Approach?

[Jim D]

Help me understand what you are saying here. When you approach the car with fob or PaaK does the little white ring around the door pillar button light up? When you press the button does the door pop open?

If the answer is yes, the door is unlocking. If you have to press unlock on the fob the car is malfunctioning.

No and no. I have to press unlock on the Fob. It is not enough for me to bother to bring it in to have someone look at it but I am starting to feel some frustration with the quality of the vehicle.

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[Kamuelaflyer]

No and no. I have to press unlock on the Fob. It is not enough for me to bother to bring it in to have someone look at it but I am starting to feel some frustration with the quality of the vehicle.

There is an SSM or two about that issue I think.

https://www.macheforum.com/site/thr...-door-activation-switch-not-lighting-up.4576/

 

[Shayne]

There is an SSM or two about that issue I think.

https://www.macheforum.com/site/thr...-door-activation-switch-not-lighting-up.4576/

Hard to get it fixed if you don't bring it in ?‍.

 

[Jim D]

There is an SSM or two about that issue I think.

https://www.macheforum.com/site/thr...-door-activation-switch-not-lighting-up.4576/

Does Ford publish this stuff somewhere ?????


SSM 49676 - March 18, 2021 - 2021 Mustang Mach E - Alarm Activates When Unlocked Door Opened - Driver Door Does Not Unlock/Open - Door Activation Switch Not Lighting Up


They really need to do so if they don't.

 

[Jim D]

Hard to get it fixed if you don't bring it in ?‍.

I don't have any faith in the dealership I bought the car from. The 'ev expert' didn't configure fordpass very well, I could not charge at a public charge station until I went home and finished the fordpass configuration. When i called about the charging the service guy said plug it in here, and of course it charged this wasn't a public dc charger that needed the credit card info, but their answer was there is no problem with charging. So the Ford dealer was pretty clueless and not at all helpful. Healy Ford don't want to sell EVs.

 

[Shayne]

I don't have any faith in the dealership I bought the car from. The 'ev expert' didn't configure fordpass very well, I could not charge at a public charge station until I went home and finished the fordpass configuration. When i called about the charging the service guy said plug it in here, and of course it charged this wasn't a public dc charger that needed the credit card info, but their answer was there is no problem with charging. So the Ford dealer was pretty clueless and not at all helpful. Healy Ford don't want to sell EVs.

I had to activate my phone and set it up as a key also. My sales guy had no clue and because of the times last Feburary I told him not to worry I got this. When I had problems I got transferred to the service manager and a whole new experience. They work with Ford and upload software to your vehicle as directed. How hard can it be.

 

[Jim D]

I had to activate my phone and set it up as a key also. My sales guy had no clue and because of the times last Feburary I told him not to worry I got this. When I had problems I got transferred to the service manager and a whole new experience. They work with Ford and upload software to your vehicle as directed. How hard can it be.

The sales guy didn't configure it, the 'EV expert' did. All I want is enough information documented so that I can figure out if a known issue for which I can bring the car in will resolve something I am seeing. I do software support and I am generally pretty good with problem determination.

I sure don't want to depend on the dealership to help me.

 

[fightinag]

How about one quick push on the fob opens the trunk
...............................................................................................................................
holding down the same key for three seconds opens the frunk

 

[ChasingCoral]

No and no. I have to press unlock on the Fob. It is not enough for me to bother to bring it in to have someone look at it but I am starting to feel some frustration with the quality of the vehicle.

It’s an easy fix at your dealer.

 

[Kamuelaflyer]

Does Ford publish this stuff somewhere ?????


SSM 49676 - March 18, 2021 - 2021 Mustang Mach E - Alarm Activates When Unlocked Door Opened - Driver Door Does Not Unlock/Open - Door Activation Switch Not Lighting Up


They really need to do so if they don't.

https://www.nhtsa.gov/vehicle/2021/FORD/MUSTANG%2520MACH-E/SUV/AWD#manufacturerCommunications

About halfway down the page under Manufacturer communications.

 

[Kamuelaflyer]

Hard to get it fixed if you don't bring it in ?‍.

Odd how that works.

 

[Jim D]

https://www.nhtsa.gov/vehicle/2021/FORD/MUSTANG%2520MACH-E/SUV/AWD#manufacturerCommunications

About halfway down the page under Manufacturer communications.

Thank you!

 

[veronicablack]

I know this is an old thread, but does anyone know if there is a way to turn off unlock on approach regardless of key type and just have it be locked or unlocked by the buttons on the fob?

 

[Goober96]

I know this is an old thread, but does anyone know if there is a way to turn off unlock on approach regardless of key type and just have it be locked or unlocked by the buttons on the fob?

It doesn’t “unlock on approach“; it unlocks when the button on the door is pressed if the fob or PaaK is in the vicinity.

 

[veronicablack]

It doesn’t “unlock on approach“; it unlocks when the button on the door is pressed if the fob or PaaK is in the vicinity.

I mean for my worries/intents, this is one and the same. Someone could theoretically open my car just because I'm within X feet of the car even if I personally have no intention of unlocking my car. I'd prefer to have to push a button that is always on my person to tell the car to unlock. But I guess I'll just have to get used to this.

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