Port Richmond 2 Month Delay

[Emi_Z14]

This is an honest question, does anyone know if you can contact the people who deal with shipment of vehicle to the dealership? I ordered my car back in late August and it was built and shipped. It was shipped to Port Richmond in California and has been sitting at the port since December 24, 2022. It has been delayed about 5 times already, it just got delayed another week after it said it was going to be delivered between 2/14-2/20. I am very frustrated because I am currently a 2 hour drive from picking it myself but supposedly, according to the dealership, you can not do that... I just want answers to the reason why it has been delayed so much because it seems that the dealership doesn't understand either, at this point I am really considering getting another car.

Waiting on a Premium (RWD) Grabber Blue, Standard Range

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[4sallypat]

Yours came by ship ?
I thought they were shipped on rail thru KC, MO ?

 

[Emi_Z14]

Yours came by ship ?
I thought they were shipped on rail thru KC, MO ?

No. I meant it was shipped on rail cart and delivered to Port Richmond. My dealer told me it’s been in Port Richmond since Dec. 24
It’s near San Francisco.

 

[4sallypat]

No. I meant it was shipped on rail cart and delivered to Port Richmond. My dealer told me it’s been in Port Richmond since Dec. 24
It’s near San Francisco.

Wow, mine is still in Mexico the past 2 months so I guess you are luckier than me.

As for the delay, there might be an internal recall that will hold your vehicle at the depot or lot until a Ford tech comes to replace parts.

Ask your dealer to inquire about the status on VVR or VIN View.

From what I understand, it's common for vehicles to wait for parts replacements.

Last summer, the Ford Lightnings were all held for over 2 months at rail depots waiting for half drive motor splines.

 

[spicy_taco]

This is an honest question, does anyone know if you can contact the people who deal with shipment of vehicle to the dealership? I ordered my car back in late August and it was built and shipped. It was shipped to Port Richmond in California and has been sitting at the port since December 24, 2022. It has been delayed about 5 times already, it just got delayed another week after it said it was going to be delivered between 2/14-2/20. I am very frustrated because I am currently a 2 hour drive from picking it myself but supposedly, according to the dealership, you can not do that... I just want answers to the reason why it has been delayed so much because it seems that the dealership doesn't understand either, at this point I am really considering getting another car.

Waiting on a Premium (RWD) Grabber Blue, Standard Range

Which dealer, if you don't mind me asking?

Mine was in Port Richmond for 3 weeks before it made it to the dealer. It seems like you're at the mercy of the truck drivers delivering to the dealer. My dealer (Morgan Hill) had ~100 outstanding orders sitting in Richmond at the time my car was added to the pile. The dealer mentioned that they mark all of their pre-ordered vehicles "hot orders", so might be worth checking with your sales person if they can do that to your vehicle.

 

[Emi_Z14]

Which dealer, if you don't mind me asking?

Mine was in Port Richmond for 3 weeks before it made it to the dealer. It seems like you're at the mercy of the truck drivers delivering to the dealer. My dealer (Morgan Hill) had ~100 outstanding orders sitting in Richmond at the time my car was added to the pile. The dealer mentioned that they mark all of their pre-ordered vehicles "hot orders", so might be worth checking with your sales person if they can do that to your vehicle.

My dealer is Morgan Hill as well.

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