Problems with "My Journeys"?

cravacor

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Ford Pass has been very randomly saving "journeys". For some reason they are never more than a couple miles even if my actual trip was 50+ miles. Any idea what the issue is?
Screenshot_20210623-100012_FordPass.jpg

 

krafty81

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It does not work well for me.
 

mfb

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Doesn't work at all for me. Very disappointing. The old MyFordMobile on my CMax was much better. Simple and reliable. FordPass is not.
 

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You need to be connected by bluetooth to the car, and not have AA/Carplay active. If you are toggling Android auto on and off, it will affect the function.
 
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cravacor

cravacor

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You need to be connected by bluetooth to the car, and not have AA/Carplay active. If you are toggling Android auto on and off, it will affect the function.
In that case, "My Journeys" is sadly dead to me because I use AA pretty much all the time.
 


ChasingCoral

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Mine was working fine before I reset to factory settings right before I took it into the Collision Center. I haven't had journeys since then and miss them.
 

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My Journeys works fine with Apple Car Play. I have found that when the Ford Pass App gets updated on the iPhone that the My Journeys setting is turned off and I have to turn it back on. You can find the setting on the Ford Pass App, under Account, Settings, Journey Recording.
 

AZBill

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My Journeys works fine with Apple Car Play. I have found that when the Ford Pass App gets updated on the iPhone that the My Journeys setting is turned off and I have to turn it back on. You can find the setting on the Ford Pass App, under Account, Settings, Journey Recording.
What setting do you use, I have never been able to get it to turn on? Do you set it to record everything? The sync setting indicates it will not work with CarPlay, which I do use.
 

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I've had 1 journey saved. Just started working ?‍♂ Looked through it and thought, well that's kinda cool, I guess. Little tips and whatnot.........not really sure what good it is beyond that
 

benk016

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Yeah, Mine does the same thing. I've had one or two trips that it actually counted the entire trip as a single trip. Most of the time, it seems like every time I come to a complete stop it starts a new trip. Or it just doesn't track it at all.
 

smartino

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What setting do you use, I have never been able to get it to turn on? Do you set it to record everything? The sync setting indicates it will not work with CarPlay, which I do use.
I don't have it set to record everything. I have the Automatically via Applink selected. I do use Car Play and it does seem to work with that just fine.
 

AZBill

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I don't have it set to record everything. I have the Automatically via Applink selected. I do use Car Play and it does seem to work with that just fine.
I discovered that when I get into the car I have to manually turn the Ford Pass App on in the center screen and it takes it a while to even come up on that screen. When I manually turn it on, I get recorded journeys. If I do not manually turn it on I don't get journeys. I think this is the part where CarPlay interferes with it. Seems pretty dumb to me.
 

TRP

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I made a trip to the grocery store today. Got a journey for both directions. Still not sure what good they are but it seems to be working fine on mine
 

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I have the Automatically via Applink selected. I do use Car Play and it does seem to work with that just fine.
Same. It works well, just make sure you either have a USB connected, or you're connected to the PROJ****** network.

Making sure I auto-joined PROJ******** and didn't auto-join my dash-cam, etc is what fixed wireless carplay for me as well.

Sometimes I need to change to PROJ****** manually, but then CarPlay wireless + trip logs work fine.
 

MTNestr

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It seems that whenever I go somewhere it never records/downloads the last segment. The other segments download correctly.

Back when it recorded everything - whether I was in my Mach-E or not - it worked correctly.

 

 
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