proper way to unplug charger

CaptainET

Active Member
First Name
Ed
Joined
Feb 24, 2021
Messages
34
Reaction score
27
Location
Florida
Vehicles
Mustang Mach E
Country flag
Am I suppose to unlock charger using the button inside the charger door or just unplug the charger with release button on plug?





Advertisement

 

generaltso

Well-Known Member
Joined
Jun 24, 2020
Messages
3,054
Reaction score
4,378
Location
Vermont
Vehicles
2021 MME Premium AWD SR Infinite Blue
Country flag
You only have to use the unlock button for DC fast charging.
 
OP

CaptainET

Active Member
First Name
Ed
Joined
Feb 24, 2021
Messages
34
Reaction score
27
Location
Florida
Vehicles
Mustang Mach E
Country flag
  • Thread starter
  • Thread Starter
  • #3
Thanks, could not find answer in manual and it seems when i call support for anything, all they can do is look it up in owners manual
 

SteelMach

Well-Known Member
Joined
Feb 12, 2021
Messages
634
Reaction score
623
Location
Michigan
Vehicles
2021 Mustang Mach-E
Country flag
You only have to use the unlock button for DC fast charging.
You don't even "have" to do that. If you stop the session on the charger or via the charger's app, the Mach-E will unlock the connector and you can press and release just like with AC.
 

generaltso

Well-Known Member
Joined
Jun 24, 2020
Messages
3,054
Reaction score
4,378
Location
Vermont
Vehicles
2021 MME Premium AWD SR Infinite Blue
Country flag
You don't even "have" to do that. If you stop the session on the charger or via the charger's app, the Mach-E will unlock the connector and you can press and release just like with AC.
Right. The button is just a way to terminate the DCFC session from the car side. You can also terminate the session from the charger side. But the button doesn't do anything for level 2 charging.
 
OP

CaptainET

Active Member
First Name
Ed
Joined
Feb 24, 2021
Messages
34
Reaction score
27
Location
Florida
Vehicles
Mustang Mach E
Country flag
  • Thread starter
  • Thread Starter
  • #6
strange that manual has picture of this button and describes what each light around it signifies in detail, but makes no mention of the unlock button or when to use it. Thanks for the answer.
 

SnBGC

Well-Known Member
First Name
Greg
Joined
Apr 20, 2020
Messages
2,132
Reaction score
3,442
Location
Phoenix
Vehicles
Ford Focus Electric, Ford C-Max Energi, 1999 F250 PSD, 2000 F250 PSD, 1968 GTO, 1955 Bel Air
Occupation
Managet
Country flag
When using AC Level 1/2 charging, that connector is called "J1772". To release a J1772 connector, just depress the thumb release button and then pull the connector straight out. Depressing that button will stop a charging event (if there is one active at the time).

When DC Fast Charging, that connector is called "CCS" (Combo Charge System). Your car has a mechanical pin that locks that connector to your charge port so in order to remove the CCS connector, you have to stop the charging session. You can stop the session from the charge machine by using one of the stop buttons. You can also stop the charge via your app I believe. Last resort is you have that Stop button at the charge port.

You won't be able to remove the CCS connector until the car sends the signal to retract that pin. If that pin gets stuck for whatever reason.....then there is a manual release that you can access from the front compartment. Check your manual in the car and it will show you how to do that.

Since we are on the subject......your DCFC session won't start until that pin has locked in place. So, sometimes you have to support that connector so the pin will engage. After it's engaged then you can let go of the connector and begin the process of starting your charging session.
 
OP

CaptainET

Active Member
First Name
Ed
Joined
Feb 24, 2021
Messages
34
Reaction score
27
Location
Florida
Vehicles
Mustang Mach E
Country flag
  • Thread starter
  • Thread Starter
  • #8
Good info , too bad they don't put this info in manual for us that are new to EV
 

generaltso

Well-Known Member
Joined
Jun 24, 2020
Messages
3,054
Reaction score
4,378
Location
Vermont
Vehicles
2021 MME Premium AWD SR Infinite Blue
Country flag
strange that manual has picture of this button and describes what each light around it signifies in detail, but makes no mention of the unlock button or when to use it. Thanks for the answer.
This is from the DC Charging section of the owners manual:

1614617331245.png
 

zvez

Well-Known Member
First Name
chris
Joined
Dec 31, 2020
Messages
88
Reaction score
84
Location
ga
Vehicles
fiat 500x and alfa romeo giulia carbone
Occupation
retired
Country flag
You only have to use the unlock button for DC fast charging.
Actually I think the manual specifies to press that button BEFORE removing the plug. Page 162 specifically says to press the button when stopping ac charging

charging.png
 

zvez

Well-Known Member
First Name
chris
Joined
Dec 31, 2020
Messages
88
Reaction score
84
Location
ga
Vehicles
fiat 500x and alfa romeo giulia carbone
Occupation
retired
Country flag
This is from the DC Charging section of the owners manual:

1614617331245.png
It has similar wording to the above for stopping AC charging, it's page 162
 
  • Like
Reactions: UW2

SnBGC

Well-Known Member
First Name
Greg
Joined
Apr 20, 2020
Messages
2,132
Reaction score
3,442
Location
Phoenix
Vehicles
Ford Focus Electric, Ford C-Max Energi, 1999 F250 PSD, 2000 F250 PSD, 1968 GTO, 1955 Bel Air
Occupation
Managet
Country flag
Actually I think the manual specifies to press that button BEFORE removing the plug. Page 162 specifically says to press the button when stopping ac charging

charging.png
Actually No.
Step 1 above is talking about the release latch on the J1772 connector. That little thumb lever. NOT the button in the center of the charge ring. The illuminated button is only needed for DC Fast Charging.....and even then it's only necessary if the car doesn't unlock that pin automatically once your charging session has stopped.

Two different buttons.
 

generaltso

Well-Known Member
Joined
Jun 24, 2020
Messages
3,054
Reaction score
4,378
Location
Vermont
Vehicles
2021 MME Premium AWD SR Infinite Blue
Country flag
Actually I think the manual specifies to press that button BEFORE removing the plug. Page 162 specifically says to press the button when stopping ac charging
No, that’s referring to the latch, not the button. The latch is the thumb release on top of the plug.
 

Mirak

Well-Known Member
Joined
Oct 8, 2020
Messages
563
Reaction score
787
Location
Kansas
Vehicles
"Sonic" 2021 MME Grabber Blue First Edition
Country flag
Is there anything to prevent strangers from tampering with the charging process? I mean, people could also tamper with a gasoline fuel up, but for charging people often leave their cars unattended for 30mins or so and head into a store, etc.

Also, even if I don't have Ford Connected Services set up and I'm just using a credit card to pay for a DCFC, will my FordPass app tell me if charging gets disrupted?

Within about a week, I'm going to be flying out of state to pick up my new MME, and I'll be driving back home the same day, stopping at 3-4 EA DCFC stations along the way. So I need a detailed tutorial about what I should do to prepare, and what to expect.
 

Advertisement





 


Advertisement
Top