RedStormREHS
Well-Known Member
- First Name
- Martin
- Joined
- Jan 23, 2021
- Threads
- 3
- Messages
- 185
- Reaction score
- 196
- Location
- So Cal
- Vehicles
- Toyota Camry Hybrid / Toyota Sienna
- Occupation
- Health Inspector
- Thread starter
- #1
Hi all. Very sadly I had to reject delivery of my beautiful Rapid Red ER AWD Premium MME yesterday at our dealer - Ken Grody Ford, Orange County. I reserved around New Year's 2020 and converted to order in June 2020. My family was really, really excited to get her this week! We are completing a major rewiring of our house electrical panels to accommodate two new charging circuits!
Why did I reject delivery? Sadly, my Mach-E joined the club of poorly aligned/installed panoramic glass roofs. It was so lopsided and apparent from a distance. The leading edge of the panoramic roof was flush with windshield on driver's side and lifted up approx 3/8" -5/16" in the passenger side. There was no rubber seals/edging along the protruding pano roof leading edge frame.
I also noted that the driver's instrument screen buzzed loudly when parked and driving at city speeds. A liftgate gasket was damaged by tool marks. I also noticed the right-rear quarter panel was slightly misaligned next to talelight (minor).
The salesman acknowledged the pano roof issue and said maybe a glass shop could fix it but couldn't promise anything. He would sell the car 100% as-is by today. I am really sad to walk away from such an awesome EV in a beautiful color. My test drive was great! No rattles, squeaks, etc... just buzzing screen area which salesman said was normal.
What should I do? I really want my MME but want zero major quality issues -- at least ones that you can see and obviously Ford hasn't addressed just yet!?? Ugggggggg. What should I do? My entire family is totally disappointed and sad! Did Ford just ignore it? Ugggggg!
Why did I reject delivery? Sadly, my Mach-E joined the club of poorly aligned/installed panoramic glass roofs. It was so lopsided and apparent from a distance. The leading edge of the panoramic roof was flush with windshield on driver's side and lifted up approx 3/8" -5/16" in the passenger side. There was no rubber seals/edging along the protruding pano roof leading edge frame.
I also noted that the driver's instrument screen buzzed loudly when parked and driving at city speeds. A liftgate gasket was damaged by tool marks. I also noticed the right-rear quarter panel was slightly misaligned next to talelight (minor).
The salesman acknowledged the pano roof issue and said maybe a glass shop could fix it but couldn't promise anything. He would sell the car 100% as-is by today. I am really sad to walk away from such an awesome EV in a beautiful color. My test drive was great! No rattles, squeaks, etc... just buzzing screen area which salesman said was normal.
What should I do? I really want my MME but want zero major quality issues -- at least ones that you can see and obviously Ford hasn't addressed just yet!?? Ugggggggg. What should I do? My entire family is totally disappointed and sad! Did Ford just ignore it? Ugggggg!
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