Remote Vehicle setup stuck at 50% on website

[praxiscat]

Hello all. My remote vehicle setup is stuck at 50% on the Ford Website. Is there ANY way to resolve this issue.
Its setup for the car, but I have no way to make edits to my profile on the website itself.
This is literally the only issue I have run into with the car, and the night I got it there were issues with the ford servers. So things were kind of wonky. While I have a vehicle profile in my car, accessing and editing online and through the ford pass app it has been non-existent. Instead it redirects me to a page on insurance and home charging, not a page to make edits to my profile. So kind of broken on the web and fordpass app end. It should be letting me pick things up from where I left off, or at least indicating everything is set up and allowing me to edit things. Is there anyway to resolve this that is not like painful. Like can somebody from @Ford Motor Company unstick this on the backend and get me to 100% so I can edit my profile. I am a little concerned this is keeping me from other functions/services.

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[macchiaz-o]

Hello all. My remote vehicle setup is stuck at 50% on the Ford Website. Is there ANY way to resolve this issue.
Its setup for the car, but I have no way to make edits to my profile on the website itself.
This is literally the only issue I have run into with the car, and the night I got it there were issues with the ford servers. So things were kind of wonky. While I have a vehicle profile in my car, accessing and editing online and through the ford pass app it has been non-existent. Instead it redirects me to a page on insurance and home charging, not a page to make edits to my profile. So kind of broken on the web and fordpass app end. It should be letting me pick things up from where I left off, or at least indicating everything is set up and allowing me to edit things. Is there anyway to resolve this that is not like painful. Like can somebody from @Ford Motor Company unstick this on the backend and get me to 100% so I can edit my profile. I am a little concerned this is keeping me from other functions/services.

It's not preventing access to any other functions or services. So no need to worry about that aspect.

BUT... if you do manage to 100% finish Remote Vehicle Setup, then you'll begin observing all the other issues. ? ? So it's best to let it age out on its own. ?

 

[praxiscat]

It's not preventing access to any other functions or services. So no need to worry about that aspect.

BUT... if you do manage to 100% finish Remote Vehicle Setup, then you'll begin observing all the other issues. ? ? So it's best to let it age out on its own. ?

This is so weird. I was wondering what the hell was going on. Just a buggy website I guess. Car works great, so no complaints there.

 

[RockwallRick]

My Wife’s account is also stuck at 50%. We were having other issues that took priority over this. ( PAAK and Plug and Charge )

 

[praxiscat]

My Wife’s account is also stuck at 50%. We were having other issues that took priority over this. ( PAAK and Plug and Charge )

Yeah this is my only issue, and it is not even a big deal.

 

[GoGoGadgetMachE]

Hello all. My remote vehicle setup is stuck at 50% on the Ford Website. Is there ANY way to resolve this issue.
Its setup for the car, but I have no way to make edits to my profile on the website itself.
This is literally the only issue I have run into with the car, and the night I got it there were issues with the ford servers. So things were kind of wonky. While I have a vehicle profile in my car, accessing and editing online and through the ford pass app it has been non-existent. Instead it redirects me to a page on insurance and home charging, not a page to make edits to my profile. So kind of broken on the web and fordpass app end. It should be letting me pick things up from where I left off, or at least indicating everything is set up and allowing me to edit things. Is there anyway to resolve this that is not like painful. Like can somebody from @Ford Motor Company unstick this on the backend and get me to 100% so I can edit my profile. I am a little concerned this is keeping me from other functions/services.

yes, this happened to me as well, and it fixed itself eventually. It's basically just cosmetic, from what I could tell.

 

[RockwallRick]

Yeah this is my only issue, and it is not even a big deal.

Just checked my Wife’s Ford account, no longer showing 50% complete. When I tried to edit it just responded with “ you are ready to ride. “ We have been riding for several months now so I guess it was not a big deal! Lol

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