Roof and Windshield recall.

kevC

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Anyone do it yet in Houston?
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Billy

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The two glass recalls have been completed on my MachE. Does anyone know how long it takes to get some kind of official documentation that it was completed?
 

generaltso

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The two glass recalls have been completed on my MachE. Does anyone know how long it takes to get some kind of official documentation that it was completed?
You won’t get any documentation other than the work order from the dealer. The recall notifications in FordPass should disappear within a week or two.
 

PrimeFuture

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Anyone do it yet in Houston?
Chastang Ford was able to do it. They contract it to a local body shop, but they actually will do it. I called like 8 other dealers and they're the only one in the area that said yes. Be warned, body shop cracked the windshield removing it, and I was without the car for a week. They also put the windshield wipers on wrong (switched driver/passenger), but the dealership was able to fix that once I told them.
 

RickMachE

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You won’t get any documentation other than the work order from the dealer. The recall notifications in FordPass should disappear within a week or two.
My dealership is going to email the claim paperwork after it's completed "by the warranty ladies, who only work Tuesday and Thursday".
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