Safety Recall 224S1 and 22S29 arrived in the middle of the night!

[ten8bike]

Competent dealership, maybe try Marin County Ford. Or Sunnyvale.

Marin County Ford will not do the windshield update. They say that not one windshield company in Marin will work with them. They flat out tell you to go somewhere else (which I suppose is good if they don't truly don't want to do it).

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[67 Stang Convertible]

Had the recall update performed at the Dealer yesterday on my 2021 Mach-E california route 1 extended range rwd. Drove about 120 miles and had the High Voltage failure. Kinda relieved to just get the repair done and over with instead of waiting for it to happen.

Seems like the "Update" makes the sensitivity higher. My update came via OTA last night. I guess we will see over the next few days to few weeks what happens.

 

[agoldman]

Seems like the update is just a trigger for the larger problem. A way to feed the cars into the shop at a slower pace than a massive all at once hardware recall.

 

[Logal727]

Had the recall update performed at the Dealer yesterday on my 2021 Mach-E california route 1 extended range rwd. Drove about 120 miles and had the High Voltage failure. Kinda relieved to just get the repair done and over with instead of waiting for it to happen.

Interesting, haven’t seen this on a lot of RWD

 

[BigMach-E]

Marin County Ford will not do the windshield update. They say that not one windshield company in Marin will work with them. They flat out tell you to go somewhere else (which I suppose is good if they don't truly don't want to do it).

Hey, it could be that they can't get someone in Marin County to actually do it. It's possible. Otherwise, they have been probably the best Ford dealership I have encountered.

 

[CaGuy]

Hey, it could be that they can't get someone in Marin County to actually do it. It's possible. Otherwise, they have been probably the best Ford dealership I have encountered.

I can confirm that Marin County Ford has major service issues for EV's. They had a three month reservation for me on software updates and windshield repair, and they cancelled the night before and never called me. Then never even bothered to make it right, even after complaints to the general manager. I would stay away from Marin County Ford for any EV servicing. The techs knew next to nothing about software updates when I inquired.

 

[Kamuelaflyer]

Who told you that? By the way, are two of the recalls for the glass? I guarantee those aren't coming OTA no matter how long you wait.

Transporter beams.

But yeah, those aren’t going to prevent sale by a private party.

On a serious note, my windshield recall has been put off by the dealer for so long now I’m going to have to get Ford involved as it’s becoming apparent the only dealer here isnt

 

[aevans17]

We got the OTA on Thursday 8/4/2022. Our first OTA so glad to see OTA’s really work on our Job 1 Premium AWD. I still see 2 recalls/csps pending (22S41 and 22B08) in the app and on ford.com. How long does it take Ford to show that the update has been installed/and what are the odds that Ford will close out 22B08 once they show that 22S41 was installed via OTA? I installed Blue Cruise myself so finger’s crossed the machines figure all this out…

not holding my breath!

 

[WinterSky]

I'm still waiting no updates yet.

 

[Richard L.]

We got the OTA on Thursday 8/4/2022. Our first OTA so glad to see OTA’s really work on our Job 1 Premium AWD. I still see 2 recalls/csps pending (22S41 and 22B08) in the app and on ford.com. How long does it take Ford to show that the update has been installed/and what are the odds that Ford will close out 22B08 once they show that 22S41 was installed via OTA? I installed Blue Cruise myself so finger’s crossed the machines figure all this out…

not holding my breath!

Mine cleared after 15 days.

 

[entenna]

I just tried to get the recall taken care of at Frontier Ford in San Jose but was blown away by their totally incompetent/lazy service department! Scheduled a service appointment for a Saturday weeks in advance for a recall and entered the recall information into the notes. When I showed up at the dealer, I was told that they don't do recalls on Saturdays. Why was I given the option to schedule this appointment and why did nobody review my appointment including the notes ahead of time. They are just ridiculous

 

[BigMach-E]

I can confirm that Marin County Ford has major service issues for EV's. They had a three month reservation for me on software updates and windshield repair, and they cancelled the night before and never called me. Then never even bothered to make it right, even after complaints to the general manager. I would stay away from Marin County Ford for any EV servicing. The techs knew next to nothing about software updates when I inquired.

This is super interesting to me. I've had my HVJBC and BECM replaced there. I've had my software updates run there. They couldn't do the glass recall, because they don't have a glass person, or a windshield shop around. They programmed a key fob when Hilltop refused to. They fixed the trunk weatherstripping on my car. I have had some questionable interactions with them, but overall, they've proven themselves to be competent. They could work on communication.

 

[P. T. Magoo]

Okay well *something* updated on my car last night, or maybe the night before. Noticed the icon on the tablet while driving this morning and pressed it. A dialogue box said "update successful, press here for details" or some such. Pressed for details and it says "you're up to date." Gee thanks.

Brakes feel a little smoother transitioning from regen to friction, and BlueCruise seems less flaky about shutting down and breaking into a chorus of "Jesus, take the wheel!" Possibly my phone doesn't get quite as hot on the cordless charger? Haven't really noticed any other behavioral changes. My car charged to 90% last night as it was supposed to, but the fan did seem louder while charging and the charge cord may have been a bit warmer than usual, at the time I mused "well, maybe it's finally updating or something," as I'm pretty sure this is the first time I've received an update since I picked the car up in June.

Anybody know of a way short of having somebody with FDRS chops check my VIN to see what update(s) I actually got? Failing that, anybody with FDRS willing to check my VIN?

 

[AKgrampy]

Okay well *something* updated on my car last night, or maybe the night before. Noticed the icon on the tablet while driving this morning and pressed it. A dialogue box said "update successful, press here for details" or some such. Pressed for details and it says "you're up to date." Gee thanks.

Brakes feel a little smoother transitioning from regen to friction, and BlueCruise seems less flaky about shutting down and breaking into a chorus of "Jesus, take the wheel!" Possibly my phone doesn't get quite as hot on the cordless charger? Haven't really noticed any other behavioral changes. My car charged to 90% last night as it was supposed to, but the fan did seem louder while charging and the charge cord may have been a bit warmer than usual, at the time I mused "well, maybe it's finally updating or something," as I'm pretty sure this is the first time I've received an update since I picked the car up in June.

Anybody know of a way short of having somebody with FDRS chops check my VIN to see what update(s) I actually got? Failing that, anybody with FDRS willing to check my VIN?

Received that too. Somebody posted previously that when you get the check mark and the message you received (same as I did) that it is just a Ford server handshake. No update but the Ford servers checked your system to see if it is ready for the OTA. Sounds logical to me as I have not received any updates to this point, Jan 31, 2022 GT build. Just passing on what I read - not gospel however.

 

[Mr. Toejam]

Okay well *something* updated on my car last night, or maybe the night before. Noticed the icon on the tablet while driving this morning and pressed it. A dialogue box said "update successful, press here for details" or some such. Pressed for details and it says "you're up to date." Gee thanks.

Brakes feel a little smoother transitioning from regen to friction, and BlueCruise seems less flaky about shutting down and breaking into a chorus of "Jesus, take the wheel!" Possibly my phone doesn't get quite as hot on the cordless charger? Haven't really noticed any other behavioral changes. My car charged to 90% last night as it was supposed to, but the fan did seem louder while charging and the charge cord may have been a bit warmer than usual, at the time I mused "well, maybe it's finally updating or something," as I'm pretty sure this is the first time I've received an update since I picked the car up in June.

Anybody know of a way short of having somebody with FDRS chops check my VIN to see what update(s) I actually got? Failing that, anybody with FDRS willing to check my VIN?

I got the same symbol but when I went to check the update...nothing. Still shows my last update was the Bluecruise map update.

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