SSM 50804 - 3rd Party Phone Apps/Widgets May Cause 12V Battery Drains

Mach-Lee

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Widget users please note they may be draining your 12V battery with the default update interval of every 5 minutes 24/7. I suggest setting them to manual refresh only. I will notify the app authors.

SSM 50804 - 2013-2023 Various Vehicles - 12 Volt Battery Drain When Using Third Party Phone Applications- Modems Activated Through FordPass Or LincolnWay

Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.

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2017 - 2020 CAR: PL D544N CONTINENTAL
2020 - 2022 CAR: TF CX483N CORSAIR
2021 - 2022 TRUCK: E4 ECONOLINE
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2018 - 2019 CAR: BX B515A ECOSPORT CHINA
2018 - 2022 CAR: R6 B515E ECOSPORT
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2018 - 2020 CAR: BY B515A ECOSPORT
2015 - 2022 CAR: DQ CD539N EDGE
2014 - 2018 CAR: ED CD539A EDGE
2020 - 2022 CAR: ED CD539A EDGE
2013 - 2014 TRUCK: Q1 U387/388N EDGE/MKX
2013 - 2019 TRUCK: M2 C520N ESCAPE
2019 - 2022 CAR: TE CX482A ESCAPE/KUGA
2020 - 2022 CAR: TC CX482N ESCAPE
2013 TRUCK: M8 ESCAPE/TRIBUTE (J87)
2013 - 2019 TRUCK: UB U502N EXPLORER
2020 CAR: TZ U625A EXPLORER
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2020 - 2022 CAR: TW U625N EXPLORER
2013 - 2019 TRUCK: WJ U502E EXPLORER
2013 - 2014 TRUCK: F6 F150/LINCOLN MARK LT
2015 - 2020 TRUCK: FC P552N F-150
2021 - 2022 TRUCK: FD P702N F150
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2013 - 2016 TRUCK: FA P473N SUPER DUTY
2017 - 2022 TRUCK: FE P558N SUPER DUTY
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2015 - 2022 CAR: ZG S550N MUSTANG
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2018 - 2022 TRUCK: B8 U553N EXPEDITION
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2018 - 2022 TRUCK: B9 U554N NAVIGATOR
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generaltso

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I hope this doesn't lead to Ford taking steps to disallow 3rd party apps.
 

tonesto7

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The widget doesn’t wake the car unless you guys request it with a refresh request. We only poll fords caches data
I think is more targeted at Home assistant or shortcut users that have scheduled refresh requests in those platforms.
 
 




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