Mach-Lee
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- Lee
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SSM 51407 2021-2022 Various Vehicles - SYNC 4 - Procedure Unsuccessful - GetConfigDataFromGIVIS Error Message
Some 2021-2022 Ford and Lincoln vehicles equipped with SYNC 4 may experience an error message during the gateway module (GWM) software update application which states Procedure Unsuccessful- GetConfigDataFromGIVIS. This may be the result of a server related concern. To correct the condition, download and run the Ford Diagnosis and Repair System (FDRS) application GWM-Read the Gateway Module A (GWM) Configuration Data application. When the application completes, refresh and re-attempt the GWM-Gateway Module A (GWM) Software Update application. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
----End SSM----
Pretty self explanatory, if you get that error message during GWM update run that read configuration data. Seems like that will update the module config data on the GIVIS server to fix any mismatches so the update can proceed.
Some 2021-2022 Ford and Lincoln vehicles equipped with SYNC 4 may experience an error message during the gateway module (GWM) software update application which states Procedure Unsuccessful- GetConfigDataFromGIVIS. This may be the result of a server related concern. To correct the condition, download and run the Ford Diagnosis and Repair System (FDRS) application GWM-Read the Gateway Module A (GWM) Configuration Data application. When the application completes, refresh and re-attempt the GWM-Gateway Module A (GWM) Software Update application. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
----End SSM----
Pretty self explanatory, if you get that error message during GWM update run that read configuration data. Seems like that will update the module config data on the GIVIS server to fix any mismatches so the update can proceed.
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