Oh we called and got a case # day it went in the shop. Everyone is saying the same thing the part is on back order with NO ETA. Ford costumer relations rep told us the part is so far on backorder it hasn't even been made yet.
I wouldn't feel too bad. You may not have the specific issue but you may be in right neighborhood. It will be interesting to see your parts list when you finally get it back.
I bet your dealer didn't order the part in the right way on COPIS. But enjoy the dino-juice burning Bronco
You need to just get on the phone. Not too hard to get a month of payments covered if that’s how long it’s out. Plus reimbursement for gas, even your service advisor can get that approved by his manager/director/GM.
I just imagine it drives like a Jeep Wrangler, too, which is just a jarring ride. But maybe not that extreme!
Probably a lot better to get the dealer to press the right buttons in the COPIS service to make the part show up...
On December 21, my Mach-e GT with 3760km (2340 miles) displayed the error "Stop the car safely now" and went to the service
Sorry this happened to you. At least you have a factory anchor for the tow hook so that the tow operator doesn’t screw up your battery casing.On December 21, my Mach-e GT with 3760km (2340 miles) displayed the error "Stop the car safely now" and went to the service
A bit of a traumatic experience, the car is practically new.
We plebians in the US don’t get even a hole in the bumper for the anchor. We just have the access hole with the frunk jumper wires behind the front bumper cover. 
I wanted to write and give you the feels of my sympathy, but all I could do in looking at your photo is to think, "wow, he has a front tow hook in the bumper!"On December 21, my Mach-e GT with 3760km (2340 miles) displayed the error "Stop the car safely now" and went to the service
A bit of a traumatic experience, the car is practically new.
What’s the build date for the car?On December 21, my Mach-e GT with 3760km (2340 miles) displayed the error "Stop the car safely now" and went to the service
A bit of a traumatic experience, the car is practically new.
. Off to the dealership it goes. I'm kinda happy that it happened while at home and not out on a trip, but still kinda angry that they wouldn't preemptively fix it. I have 7200 miles on it and have only fast charged it a handful of times. It's normally level 1 charging in my garage. It was built end of nov/december 2021. 
They don’t. Presuming it is in fact the dreaded HVBJB failure, as seems likely, the dealer has to order the part through COPIS. Then, they’ll have the parts to fix it.
