stop safely now!

nunolambuca

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tonight trying to start my car and got the message stop the car safely now....
HV battery was at 52%
Car was driven that same day for 100miles.
Before that happen car was driven 3h before.
Car was charged previous night and is charged ALL nights.
For those 3h car was locked.
Temperature was 51F

This is a late 2021...

And I just picked it from dealer 4 days ago where I was trying to get the 70mph vibration that comes from underneath the car.. and dealer said they could not duplicate.

Also, this is the GT Performance, and had 3 times suspension fail message on dash... and they couldn't find anything... etc...

 

Ford Motor Company

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tonight trying to start my car and got the message stop the car safely now....
HV battery was at 52%
Car was driven that same day for 100miles.
Before that happen car was driven 3h before.
Car was charged previous night and is charged ALL nights.
For those 3h car was locked.
Temperature was 51F

This is a late 2021...

And I just picked it from dealer 4 days ago where I was trying to get the 70mph vibration that comes from underneath the car.. and dealer said they could not duplicate.

Also, this is the GT Performance, and had 3 times suspension fail message on dash... and they couldn't find anything... etc...
Hi there! Can you send us a PM with your VIN and Ford dealership information? I’d be happy to look into this Mach-E concern on my end.
 

breeves002

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tonight trying to start my car and got the message stop the car safely now....
HV battery was at 52%
Car was driven that same day for 100miles.
Before that happen car was driven 3h before.
Car was charged previous night and is charged ALL nights.
For those 3h car was locked.
Temperature was 51F

This is a late 2021...

And I just picked it from dealer 4 days ago where I was trying to get the 70mph vibration that comes from underneath the car.. and dealer said they could not duplicate.

Also, this is the GT Performance, and had 3 times suspension fail message on dash... and they couldn't find anything... etc...
This...happens...

Suspension faults seem to happen in the cold. I'm 99% sure it is a software bug not an actual problem but no update available yet.

The SSN just leave the car for 5 mins and come back it usually clears.
 
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nunolambuca

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Hi there! Can you send us a PM with your VIN and Ford dealership information? I’d be happy to look into this Mach-E concern on my end.
Would I love that you could actually help me out...
 
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nunolambuca

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apparently HV battery controller...
It seems sometimes dealers change 12V battery and car comes back soon after that for HV battery controller swap.. and a few weeks in the shop waiting for it...
:confused:
 


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nunolambuca

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They replaced the parts and it pops a wrench light!
WOW.... and by the way... the customer case Ford creates is just dust... they do nothing.. they don't answer... they just send a message here to calm down people but I see nothing else done.

GT Performance... how amazing it is in the shop for longer than in my hands...
 

cmtaylor963

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They replaced the parts and it pops a wrench light!
WOW.... and by the way... the customer case Ford creates is just dust... they do nothing.. they don't answer... they just send a message here to calm down people but I see nothing else done.

GT Performance... how amazing it is in the shop for longer than in my hands...
Ford was very responsive for me on here. Private message them, and they will assign you a case specialist.
 

Swhittier

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MeyerMach

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WOW! I have been having this issue for awhile. My car is in the shop as we speak and right now they cant even get it to work properly. It is stuck there and I am stuck without a car. Thankfully I have a new car on order on their dime. The problem is, now I hear that the mustang plant closed down due to a chip shortage.
 

scoopman

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This...happens...

Suspension faults seem to happen in the cold. I'm 99% sure it is a software bug not an actual problem but no update available yet.

The SSN just leave the car for 5 mins and come back it usually clears.
If your car is still at the dealer have them do the update for this module, I think it is the VDM module and its only on the GTPE. It's a recent update and I haven't seen a erronious sensor message from the suspension on my GTPE since then.
 

breeves002

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If your car is still at the dealer have them do the update for this module, I think it is the VDM module and its only on the GTPE. It's a recent update and I haven't seen a erronious sensor message from the suspension on my GTPE since then.
I did the VDM update the day it was released on FDRS myself :D
 

scoopman

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I did the VDM update the day it was released on FDRS myself :D
I would expect nothing less! you're always my beta tester before applying any module updates....
 

breeves002

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I would expect nothing less! you're always my beta tester before applying any module updates....
Believe it or not there are generally other people that beta test for me now before I update. I've held off...I have like 8 updates available for my car right now.

 

 
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