Suma Mirrors | 5% off "MACHE5OFF"

[markboris]

No problem. I appreciate the work that goes into testing, etc and I usually follow threads but had ordered a while back and hadn’t looked recently. Followed the lighted pony thread too, but unfortunately it failed despite the added diode. Got burned on that one.

Actually John did all the work testing these mirrors. I only tested the latest one because he temporarily has use of only one hand so it's difficult for him to install them.

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[JohnFoxeSheets]

Actually John did all the work testing these mirrors. I only tested the latest one because he temporarily has use of only one hand so it's difficult for him to install them.

Thanks. I think @COACH CHRIS also was involved in testing... ?

 

[sgriffin130]

Apparently the set that we tested and worked using the different BLIS chip module than the batch that we just sent out as we just found out. We addressed this issue with our supplier. Now, we’re selecting a different BLIS module vendor for the latest one.

That said, it sounds like some of you don’t mind the wait. If that’s the case, when our team reached out to you about the refund, please tell the team that you don’t mind the wait, thanks.

When will they reach out? I am willing to wait but would like some confirmation that I am "on the list" for a workable solution.

 

[JohnFoxeSheets]

When will they reach out? I am willing to wait but would like some confirmation that I am "on the list" for a workable solution.

You should email them at [email protected]

 

[txaggies07]

When will they reach out? I am willing to wait but would like some confirmation that I am "on the list" for a workable solution.

As someone else said, just email them. They have been pretty responsive to me (not same day but usually within 1-2 days).

 

[COACH CHRIS]

Thanks. I think @COACH CHRIS also was involved in testing... ?

Indeed, and for what it's worth, mine work perfectly well - BLIS and all.

They did come with wires meant to tap into the heating element so that the turn signal could light up, but I didn't know which wires and how that should work so I have not done that. Zero impact to overall performance.

Seems like my test kit was more the exception than the rule. Sorry to hear that.

 

[sgriffin130]

You should email them at [email protected]

I did. No response.

 

[sgriffin130]

Anyone know when the replacement mirrors will be sent out? I contacted the company and they were going to "get back to me", but didn't.

 

[Electric Goat]

@Suma Performance are the revised mirrors ready yet?

 

[mkhuffman]

On a side note, I pulled out the mirrors that don't work and the optics are incredible. I never knew that mirrors could be "high definition" compared to the OEM, but these are. These are incredible. So I am really looking forward to the ones that can connect and provide a functioning BLIS.

 

[Electric Goat]

On a side note, I pulled out the mirrors that don't work and the optics are incredible. I never knew that mirrors could be "high definition" compared to the OEM, but these are. These are incredible. So I am really looking forward to the ones that can connect and provide a functioning BLIS.

Exactly. I've upgraded to this type of mirror on every one of my previous cars. They're definitely the way to go.

 

[txaggies07]

I did. No response.

Last I heard was late November or early December.

 

[sgriffin130]

Last I heard was late November or early December.

Thanks.

 

[azerik]

@Suma Performance I got a shipping notice but it says blue, they shouldn't be blue. I sent a mail to Support, was just trying to not have to return them and waste the shipping again.

Edit: Staff resolved within an hour, nice!

 

[Neil4Real]

@Suma Performance I got a shipping noticed but it says blue, they shouldn't be blue. I sent a mail to Support, was just trying to not have to return them and waste the shipping again.

Edit: Staff resolved within an hour, nice!

Wow, you got a shippin email!?! I just received an order confirmation email this morning for my replacement mirrors. Hopefully they do ship soon...

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