B25Nut
Well-Known Member
- First Name
- Charlee
- Joined
- Jan 25, 2021
- Threads
- 49
- Messages
- 224
- Reaction score
- 442
- Location
- Templeton, CA
- Website
- www.bsi-inc.com
- Vehicles
- 2021 Premium MME 4EX Star White, 2019 Acura RDX,
- Occupation
- BSI Sales and Technical Manager
- Thread starter
- #1
I put a $500 deposit at Sunnyvale Ford back in March on the exact MME I wanted, Premium AWD Extended range, Star White with Space White gray interior. The vehicle tracker told me it was delivered on May 25 so I emailed them on the 26th about its status. Today I was informed it was sold to another customer immediately after it rolled off the delivery truck. All I get from Sunnyvale, from General Manager to three sales people, is "we're sorry". The salesman I was working with, Sagar, has been extremely helpful but he is out sick this week, so even he is a loser along with me in this debacle.
It is extremely rare for me to get mad (except with my wife) and this pushed me over the edge. Sunnyvale Ford has no doubt how I feel. Their offer of "we can order you another one" didn't go over well.
It is extremely rare for me to get mad (except with my wife) and this pushed me over the edge. Sunnyvale Ford has no doubt how I feel. Their offer of "we can order you another one" didn't go over well.
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