ChasingCoral
Well-Known Member
- First Name
- Mark
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- Retired oceanographer
Wow! That really sucks.This is from a Tesla owner's forum (https://teslamotorsclub.com/tmc/threads/fit-and-finish-excuse.198416/):
I picked up my new MYP last week. Took it to the SC yesterday to show them a few issues I found before my 7/1000 return period runs out. They mostly consisted of panels gaps and slightly bend fender and a pain blemish.
The SC manager said most were within spec, typical excuse.
He goes on to explain why Tesla’s “within spec” is much broader than other manufacturers. He said legacy manufacturers have had many many years to perfect their production line and Tesla is still working in it. So I can’t expect the same quality. That I should realize that the technology in the car is far superior to the legacy's. That I am
paying for tech not fit and finish.
one of the replies:
Yep, it sucks. The policy (7 day/1000 miles) is in place to discourage returns. This is why refusing delivery at the point of purchase is important.
As stated before in this thread, if Tesla had serious EV competition from multiple companies, this lack of quality control would sink Tesla.
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