imstriker
Well-Known Member
- First Name
- Matthew
- Joined
- Dec 4, 2019
- Threads
- 35
- Messages
- 456
- Reaction score
- 869
- Location
- Indianapolis
- Vehicles
- 2020 Jeep Gladiator, 2021 Infinite Blue
- Occupation
- Tech
- Thread starter
- #1
I had posted an earlier thread about my 12 volt dying and using Ford Roadside to have my Mach-E towed to the dealer. That was an experience by itself, but I wanted to start a new one as a warning...
The service provider that Ford contracted out hooked up their tow chains to the battery frame. So now I have large tears down both side of my battery. My dealership has been great, but I'm now without a car for who knows how long. They are waiting to get official approval from the tow company insurance and see what the wait time will be on a new battery.
Tow companies do not understand this car, even the ones Ford hires. In fairness to them there are two large holes in the battery frame that look just like the ones they usually connect to. Beware if you get your car towed unless you just want a new battery. Ford is going to need to put some thought into this or I would bet it will become a very large problem.
The service provider that Ford contracted out hooked up their tow chains to the battery frame. So now I have large tears down both side of my battery. My dealership has been great, but I'm now without a car for who knows how long. They are waiting to get official approval from the tow company insurance and see what the wait time will be on a new battery.
Tow companies do not understand this car, even the ones Ford hires. In fairness to them there are two large holes in the battery frame that look just like the ones they usually connect to. Beware if you get your car towed unless you just want a new battery. Ford is going to need to put some thought into this or I would bet it will become a very large problem.
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