Towing out from driveway back first 😱

[Jarrattp]

This happened to me this weekend. Tow driver hooked into side rail as there are no tow hooks on the back of the car. He was pulling it with a hooks and it came off as he pulled up our driveway. How is anyone suppose to tow these cars from behind if there are no tow hooks at the back of the car. I know you are not suppose to hook into the rail because of the battery but I’m at a loss to know how to get the car out of my garage and to the service center. Ford was useless sending me the document showing the tow points at the front and saying: “I'm thinking the cable & hook would have to be routed under the vehicle to the front winch points. The vehicle would then be pulled back far enoungh to allow the TT to load the vehicle nose first. - or- manually push the vehicle back.” Does this sound like a good option to you? One thing is for sure this car has not been design well for towing and Ford seems to have no clue that it’s tow truck network has no clue how to tow.

 

[RickMachE]

That's a moron for a tow truck driver right there.

 

[All Hat No Cattle]

How is anyone suppose to tow these cars from behind if there are no tow hooks at the back of the car.

Excellent question. Ford seems to have decided that the necessity of towing from the back will never happen.

https://www.macheforum.com/site/threads/first-mach-e-hitch-available-torklift-ecohitch.4193/

 

[epereira]

Could you put the car in Neutral Mode and push it out?

 

[scoopman]

This happened to me this weekend. Tow driver hooked into side rail as there are no tow hooks on the back of the car. He was pulling it with a hooks and it came off as he pulled up our driveway. How is anyone suppose to tow these cars from behind if there are no tow hooks at the back of the car. I know you are not suppose to hook into the rail because of the battery but I’m at a loss to know how to get the car out of my garage and to the service center. Ford was useless sending me the document showing the tow points at the front and saying: “I'm thinking the cable & hook would have to be routed under the vehicle to the front winch points. The vehicle would then be pulled back far enoungh to allow the TT to load the vehicle nose first. - or- manually push the vehicle back.” Does this sound like a good option to you? One thing is for sure this car has not been design well for towing and Ford seems to have no clue that it’s tow truck network has no clue how to tow.

Holy crap. So the car was on an incline down towards your garage and the tow truck winch slipped off and your car crashed through your garage door!!?!?!?!?!!!!

You're lucky no one was run over.

Was this genius tow truck driver sent by Ford Roadside?

You will have a mess on your hands because the tow truck insurance will probably try to get out of paying for all of your damage.

Do you have good car insurance? You might want to go through them for comprehensive and collision and have them subrogate and go after the tow truck and Ford Roadside perhaps.

So sorry this happened to you!

 

[StillWaitingForMachE]

Nothing a little duct tape won't fix?

Ouch though. And I bet the car was damaged too by hooking into the side rails?

Why were you getting it towed anyways? Just curious.

 

[Thor2j]

Could you put the car in Neutral Mode and push it out?

My guess is that it was in neutral, how else would it roll.

 

[scoopman]

This happened to me this weekend. Tow driver hooked into side rail as there are no tow hooks on the back of the car. He was pulling it with a hooks and it came off as he pulled up our driveway. How is anyone suppose to tow these cars from behind if there are no tow hooks at the back of the car. I know you are not suppose to hook into the rail because of the battery but I’m at a loss to know how to get the car out of my garage and to the service center. Ford was useless sending me the document showing the tow points at the front and saying: “I'm thinking the cable & hook would have to be routed under the vehicle to the front winch points. The vehicle would then be pulled back far enoungh to allow the TT to load the vehicle nose first. - or- manually push the vehicle back.” Does this sound like a good option to you? One thing is for sure this car has not been design well for towing and Ford seems to have no clue that it’s tow truck network has no clue how to tow.

Also very sorry for you that you did not find how to tow your car on this board before you let the stupid tow truck driver do that.

Aside from the collision damage and damage to your house, I would bet your battery is damaged. Those side rails with the tempting holes in them cannot be bent. If they are you have to replace the whole battery pack which is $28,000.

Did you get the car rescued from the garage yet? You should look underneath and see if the rails are damaged.

 

[AKgrampy]

Need to place front wheels on dollies and lift back end. There are examples somewhere on the forum.

 

[SnBGC]

Need to place front wheels on dollies and lift back end. There are examples somewhere on the forum.

Better yet, put all 4 on dollies and spin the car around. (Assuming there is sufficient room of course....)

 

[MoonRiver]

That's how I would do it.

Could you put the car in Neutral Mode and push it out?

that's how I would do it.

 

[AKgrampy]

That's how I would do it.

that's how I would do it.

Agreed - but the driveway appeared slightly ramped up in the pic. If flat then push it out into the street for sure!

 

[hawkeye3point1]

Too late now, but if the tow driver had strapped onto the lower control arms this would not have happened. I am guessing the hooks tore out of the soft battery rails and gravity took over. Sorry man, this is awful to see.

 

[dtbaker61]

Need to place front wheels on dollies and lift back end. There are examples somewhere on the forum.

this probably would have been the best/safest....

this situation could have been avoided with tow points in back. Yet another reason to install a 'non-approved' hitch receiver. Even if you never use it for a bike rack or anything else, you'd at least have tow loops

 

[scoopman]

Need to place front wheels on dollies and lift back end. There are examples somewhere on the forum.

I'm guessing it is a little late for this advice now .... that poor car and house!

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