DanCoon

Well-Known Member
First Name
Daniel
Joined
Oct 30, 2020
Messages
51
Reaction score
43
Location
Elk Grove, California
Vehicles
Mustang Mach-E Premium
Occupation
Government
Country flag
Mine was built in December. I'm assuming, based on the language in this TSB, the dealership won't do anything unless your battery dies. Is there anyways to figure out if my car has the latest software?





Advertisement

 

ten8bike

Well-Known Member
First Name
Bonnie
Joined
Sep 18, 2020
Messages
58
Reaction score
66
Location
Marin County, CA
Vehicles
Ford F150 pickup
Country flag
Given the timeframes on some states' lemon laws, Ford could get in a bind if any major issues arise requiring new modules....
Yeah. My car has been at the dealer since 3/16; they say they are waiting for a "module". However, a lady from the Executive offices of Ford, in Detroit (who I got hooked up with after Tweeting my opinion), seems to think a specific engineer is needed.
 

SnBGC

Well-Known Member
First Name
Greg
Joined
Apr 20, 2020
Messages
2,096
Reaction score
3,397
Location
Phoenix
Vehicles
Ford Focus Electric, Ford C-Max Energi, 1999 F250 PSD, 2000 F250 PSD, 1968 GTO, 1955 Bel Air
Occupation
Managet
Country flag

sockmeister

Well-Known Member
Joined
Sep 24, 2020
Messages
1,171
Reaction score
1,784
Location
Pennsylvania
Vehicles
2021 Mustang Mach-E4x
Occupation
SW Engineer
Country flag
Mine was built in December. I'm assuming, based on the language in this TSB, the dealership won't do anything unless your battery dies. Is there anyways to figure out if my car has the latest software?
Doesn't hurt to ask him. I wonder if an OTA covers it...
 

Metal_Horses

Well-Known Member
First Name
Dave
Joined
Jul 23, 2020
Messages
184
Reaction score
249
Location
Cleveland, OH
Vehicles
2011 Mustang GT, 1971 Bronco, 1969 Mustang Vert, 1985.5 SVO, 1993 Feature car, 2020 Explorer ST, 2016 Fusion Energi, 2021 Bronco 2-door (Soon)
Country flag
My 12v died on February 17, 3 days after I bought it but it's been fine ever since. So not sure I'm going to do anything about it...

Too bad this can't be updated through OTA
 
OP
breeves002

breeves002

Well-Known Member
First Name
Sam
Joined
Feb 21, 2021
Messages
230
Reaction score
290
Location
St. Louis, MO
Vehicles
2021 Mach-E FE
Country flag
  • Thread starter
  • Thread Starter
  • #21
Mine was built in December. I'm assuming, based on the language in this TSB, the dealership won't do anything unless your battery dies. Is there anyways to figure out if my car has the latest software?
If you send me your VIN I can see if you’ve had the OTA update already, but can’t see current software version. Only the current version of any module that has been updated OTA. I feel like you’d probably know if you had the OTA update. Many, including myself still haven’t gotten that first update.
 

Electric Fusion

Well-Known Member
First Name
Jerome
Joined
Nov 9, 2020
Messages
145
Reaction score
244
Location
Westchester, New York
Vehicles
Tesla Model 3, Audi eTron, TT Roush Mustang, *Mustang Mach E 4X
Occupation
Engineer
Country flag

generaltso

Well-Known Member
Joined
Jun 24, 2020
Messages
3,002
Reaction score
4,287
Location
Vermont
Vehicles
2021 MME Premium AWD SR Infinite Blue
Country flag

Electric Fusion

Well-Known Member
First Name
Jerome
Joined
Nov 9, 2020
Messages
145
Reaction score
244
Location
Westchester, New York
Vehicles
Tesla Model 3, Audi eTron, TT Roush Mustang, *Mustang Mach E 4X
Occupation
Engineer
Country flag
Not after your vehicle is delivered. And I don't think that tracker displayed the build date anyway.
That is not correct .. The Ford tracker site will have your tracking information well after your car is delivered...

the Ford tracker also show estimated built date .. how accurate Ford made their site I can’t say but everything he ask for is on that site ..

so try it yourself
1) edit this link and put in your VIN .. https://www.windowsticker.forddirect.com/windowsticker.pdf?vin=3FMTK3SU7MMA09205

2) go to https://shop.ford.com/vehicleordertracking#/status

put your order number in from your window sticker and your VIN below is what you will see.. I just did this with a random VIN

D7454F70-5813-4671-B9A5-F1BB5CC131E4.png
 

agoldman

Well-Known Member
Joined
Jan 23, 2020
Messages
1,387
Reaction score
1,236
Location
Maryland
Vehicles
2020 volvo xc60 Polestar Plug-in. Mach E FE & GT on order
Country flag
This is the worst kind of issue. "Some", but with no VIN list of affected. means maybe it will happen, and maybe not under certain circumstances. I'd rather get the fix anyway.
 

tomterky

Well-Known Member
First Name
E
Joined
Jun 30, 2020
Messages
151
Reaction score
286
Location
55129
Vehicles
2010 Mustang Pony Edition Convertible; 2021 Mach E
Country flag
FINALLY!! So glad they found a fix!! Having been the originator of the Deep Sleep Thread and my Mach E bricked on Valentines Day was not fun!! Cancelled dinner reservations and watching the wife's face when I had the frunk torn apart was an "oops, lemme make it up to you later" moment.

Great job all around to Ford Customer Service and the Mach E Team for taking this so seriously!
 

SteveJo

Well-Known Member
First Name
Steve
Joined
Apr 17, 2020
Messages
110
Reaction score
137
Location
Chadds Ford, PA, USA
Vehicles
2010 Ford Fusion Hybrid, 2021 MME Prem. RWD w/X
Country flag
That is not correct .. The Ford tracker site will have your tracking information well after your car is delivered...

the Ford tracker also show estimated built date .. how accurate Ford made their site I can’t say but everything he ask for is on that site ..

so try it yourself
1) edit this link and put in your VIN .. https://www.windowsticker.forddirect.com/windowsticker.pdf?vin=3FMTK3SU7MMA09205

2) go to https://shop.ford.com/vehicleordertracking#/status

put your order number in from your window sticker and your VIN below is what you will see.. I just did this with a random VIN
These links were working for me, but not anymore. I took delivery on Feb. 13.
 

Electric Fusion

Well-Known Member
First Name
Jerome
Joined
Nov 9, 2020
Messages
145
Reaction score
244
Location
Westchester, New York
Vehicles
Tesla Model 3, Audi eTron, TT Roush Mustang, *Mustang Mach E 4X
Occupation
Engineer
Country flag
I did, and my car is no longer there. How long ago did you purchase the car?
that was a random VIN I used .. if you like me to try another VIN I can go to cars .com for another one or post one you like me to try ..

BTW. .. dealer order MME or Ford loaner MME VINs will not work on the Ford tracker site .. only customer order VIN seems to work.
 

generaltso

Well-Known Member
Joined
Jun 24, 2020
Messages
3,002
Reaction score
4,287
Location
Vermont
Vehicles
2021 MME Premium AWD SR Infinite Blue
Country flag
that was a random VIN I used .. if you like me to try another VIN I can go to cars .com for another one or post one you like me to try ..
Try one that you know has already been purchased at least a week ago.
 

Advertisement





 


Advertisement
Top